Director Operations Excellence

3 weeks ago

Canberra, Australia Deloitte Full time

Job Requisition ID: 35817 

Director - Operations Excellence

  • Mentoring programs – receive support and coaching to progress your career.  
  • Flexible work arrangements – Work in a way that suits you best. 
  • Deloitte Flex – We recognise the importance of balance and embrace agility.  

At Deloitte, all our successes, the differences we make for our clients, our people and in our communities around the globe, come down to our purpose: to make an impact that matters.

Looking for a place to lead a and grow a high performing team focused on operational consulting skills and operations excellence services for a diverse range of clients in government? Find out why Deloitte is the place for you.

What will your typical day look like?  

In this role, you will have a key leadership role to engage with high-profile public-sector clients on their most important and challenging business issues - addressing and solving their priority operational related problems. You will also:

  • Lead a high performing team with a strong commitment to excellence in pursuit of helping our clients drive value and performance.
  • Drive connection and impact for some of the most inspiring public sector programs and organisations
  • Draw on your pre-existing experience, coupled with Deloitte’s approaches to structured problem solving, process improvement, operating model design, to tailor in Structured Problem Solving, Design Thinking, Digital, Data Analytics, and experience from our global network.
  • Drive capability building in our team to ensure excellence in client service delivery, including support practice learning and development activity.
  • Work with the leadership of our practice to optimise and lead on ways of working across projects, resource management, collaboration, and team engagement.

About the team

Our team specialises in services that drive operational excellence in government organisations. We help our clients solve their largest most complex challenges that range from responding to new regulatory requirements through to implementing new technology advances. 

Enough about us, let’s talk about you.

We are seeking applications from leader’s practitioners with extensive operations advisory, transformation, program orchestration or similar experience in Federal Government.

You are someone with:

  • Management consulting leadership experience
  • Experience in developing and delivering client engagements to Government using structured problem-solving approaches and a range of other frameworks.
  • Practice contribution experience across one of more of the following key areas: team growth, coaching, resource management, people, and culture
  • Highly effective communication skills, both written and verbal, and the proven ability to build strong relationships with a range of clients.
  • Strong and adaptable facilitation and communications skills
  • Curiosity to learn and proactively develop new solutions.
  • Minimum AGSVA baseline clearance
  • Canberra-based

Why Deloitte?  

At Deloitte, we focus our energy on interesting and impactful work. We’re always learning, innovating and setting the standard; making a positive difference to our clients and our society. We putcoaching at the heart of what we do, helping our people grow their careers in any direction – whether it be up, moving into something new, or even moving across the world.  

We embrace diversity, equity and inclusion. We have a diverse collection of people from different backgrounds, with different experiences, gender identities, abilities and thinking styles. What binds us together is a shared commitment to value everyone’s perspective and to cultivate inclusion; so that our work environment is a safe space we can all belong. 

We prioritise flexibility and choice. At Deloitte, you get trust on Day 1. We know our people get their best work done when they’re in control of where and how they work, designing their work week around their client, team and personal commitments.

We help you live and work well. To support your personal and professional life, we offer a range of perks and benefits, including retail discounts, wellbeing leave, paid volunteering days, twelve flexible working options, market-leading parental leave and return to work support package. 

Next Steps

Sound like the sort of role for you? Apply now, we’d love to hear from you

By applying for this job, you’ll be assessed against the Deloitte Talent Standards. We’ve designed these standards so that you can grow in your career, and we can provide our clients with a consistent and exceptional Deloitte employee experience globally. The preferred candidate will be subject to background screening by Deloitte or by their external third-party provider.

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