Appointment Setter/Business Development

2 weeks ago


Gold Coast, Australia Remote Office Full time

Hiring – Appointment Setter/Business Development

*Applicants only with the backgrounds in B2B/ SaaS industry will be accepted*

Employment Status

  • Part-time

Experience Requirements:

  • Minimum 3 years

Details:

  • Work hours: 09:00 AM to 5:00 PM AEST
  • Monday to Friday
  • Needed ASAP

Job Location:

  • Remote

Remote Office is seeking an Appointment Setter to become part of our team, aiding our sales efforts by reaching out to potential clients through telephone, LinkedIn, and email. Your role will be pivotal in helping our sales and marketing team achieve their monthly meeting targets.

The responsibilities of an Appointment Setter encompass identifying potential clients who may have an interest in our offerings and arranging appointments with each prospect. In essence, you will engage directly with customers to schedule appointments for our sales team.

IMPORTANT NOTE: Candidates with experience or qualifications in fields other than Business Development or Sales, such as Administration or Human Resources, are not suitable for this position.

Responsibilities:

  1. Reach out to Prospects: Utilize various communication channels such as LinkedIn, email, and phone calls to initiate contact with potential clients.
  2. Introduce Services and Highlight USPs: Effectively communicate the benefits and unique selling points (USPs) of our services to prospects, aiming to capture their interest and attention.
  3. Address Basic Inquiries: Field basic questions and concerns that prospects may have regarding our services, ensuring clarity and understanding.
  4. Schedule Consultations: Arrange appointments or consultations between the prospective client and a designated Sales Representative, coordinating suitable times and ensuring smooth scheduling.
  5. Maintain Detailed Call Log: Keep a comprehensive record of all communication activities, including successful contacts, conversations held, and follow-up actions, utilizing our Customer Relationship Management (CRM) system.
  6. Attempt Contact with Unresponsive Prospects: Proactively attempt to reconnect with prospective clients who have not responded to initial outreach efforts, employing persistence and tact.
  7. Follow-Up: Conduct necessary follow-up communication with prospects, whether it's to confirm appointments, address additional inquiries, or nurture ongoing relationships.

Experience Requirements:

  1. Proven Work Experience as an Appointment Setter/Business Development: Demonstrated success in a previous role as an Appointment Setter or in a similar capacity, with a track record of effectively scheduling appointments and meeting targets.
  2. Exceptional Communication Skills: Strong verbal, written, and interpersonal communication abilities are essential for effectively engaging with prospects and conveying information about our services.
  3. Outstanding Listening Skills: Ability to actively listen to prospects' needs and concerns, demonstrating empathy and understanding during interactions.
  4. Attention to Detail: Keen attention to detail is crucial for accurately recording information, scheduling appointments, and addressing prospect inquiries.
  5. Excellent Phone Etiquette: Proficiency in phone communication with a polite, professional, and articulate manner, ensuring a positive impression is maintained with every interaction.
  6. Professional Demeanor: Possesses a professional and courteous demeanor, projecting confidence and reliability in all communications.
  7. Persuasiveness: Ability to effectively persuade and influence prospects, guiding them towards scheduling consultations or appointments with our Sales Representatives.
  8. Results-Oriented: Demonstrates a proactive and results-driven approach, consistently striving to achieve and exceed appointment-setting targets.
What We Have for You?
  1. Complete Remote Working Setup: Enjoy the flexibility of working from anywhere with our comprehensive remote working infrastructure.
  2. Diverse Team: Collaborate with talented individuals from various backgrounds and cultures, fostering an inclusive and innovative work environment.
  3. Opportunity for Learning and Professional Development: We prioritize your growth and offer resources and support for continuous learning and career advancement.
  4. Weekly Friday Team Drink: Unwind and bond with your colleagues over a casual Friday team drink, setting the tone for a relaxing weekend.

About Remote Office: Remote Office is an end-to-end Remote Ops platform providing global HR solutions. We specialise in building and managing high-impact remote teams for clients across various industries, focusing on talent acquisition, compliance, cloud HR, and team consultancy. Our mission is to streamline global HR management, allowing businesses to focus on their core operations.



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