Night Security Officer

1 week ago

Cairns City, Australia Hilton Hotels Full time

JOB DESCRIPTION

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. 

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.  

What will I be doing?  

As the Night Security Officer, you will be responsible for performing the following tasks to the highest standards: 

  • Maintain the order and safety of the hotel. 
  • Offer necessary service to guests.  
  • Conduct regular safety patrol, acting and reporting appropriately upon discovering any potential hazards. 
  • Report, examine and monitor with professionalism once suspicious personnel or articles are discovered, keeping a record of these incidents as well. 
  • Take the initiative to usher guests into available elevators and assist with the selection of levels. 
  • Specially assist elderly, children and the disabled. 
  • Be alert of intoxicated people, the incapacitated and the people who accompany them.  
  • Pay special attention to those who come in with empty hands or bags and leave with bags. 

Security Officer should do as follows in patrolling: 

  • Upon receiving the patrol route and schedule, patrol area, paying attention to personnel, hotel equipment, fire and safety facilities.  
  • Report all potential threats or discrepancies. 
  • Inspect the key parts of the machine room, distribution room, kitchen, windpipe / water pipe, storages, fire control corridor, escape indicator in the public area and firefighting equipment. 
  • Office team members should check whether the door of the office is locked after work but if it is not locked, assist to lock it. If there is any abnormality in the office, the supervisor will report it. 
  • Effectively manage issues encountered during duty and report to the duty supervisor or Assistant Safety & Security Manager promptly when needed. 
  • Be familiar with first aid and fire emergency procedures. 
  • Carry out other reasonable duties and responsibilities as assigned. 
  • The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. 

What are we looking for? 

A Night Security Officer serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: 

  • Hold current security licence
  • High School or Secondary Vocational School graduate. 
  • Proficient with hotel security operations. 
  • Possess a strong sense of responsibility and service. 
  • Good work attitude and always alert. 
  • Able to communicate effectively and clearly. 
  • Knowledgeable of resources and utilize them efficiently. 

What will it be like to work for Hilton? 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all 

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