Employee Relations

5 months ago

Chadstone, Australia Officeworks Full time

About the role

Are you a passionate Employment Law Specialist seeking a dynamic inhouse role? Officeworks is looking for a dedicated ER Manager to join our People Strategy & Services team. Reporting directly to the Head of People Advisory, you will play a pivotal role in providing ER leadership and strategic advice across our diverse business units.

What You'll Be Doing:

Developing ER Strategy: Assist in the development and lead the implementation of an employee relations strategy spanning Officeworks' operations, encompassing Stores, Support Offices, Customer Fulfilment Centres, and Customer Service Centre.

Coaching and Support : Mentor and guide the ER team and management stakeholders in achieving effective employee relations solutions through proactive learning and development initiatives.

Subject Matter Expertise: Act as a subject matter expert, collaborating with stakeholders to foster best practices in employee relations, advising on policies, compliance, and emerging trends.

Complex Case Management: Serve as the escalation point for all intricate ER matters, including case management, terminations, and performance issues.

Litigation Management: Manage workplace litigation matters, coordinating with external advisors and preparing necessary documentation.

Risk Mitigation: Ensure business compliance with regulatory requirements across APAC markets, minimizing risk exposure.

We offer great flexibility working in a hybrid working model, where you will be in the office 2-3 days per week and the rest of your week from home. 

About you

You are a commercially astute professional with a deep-seated passion for Employment Law and extensive experience in Employee Relations. You are passionate and have demonstrated experience achieving practical/pragmatic outcomes, that sees a win for team and a win for business. Your track record includes successfully developing and implementing ER strategies with the complexities of retail and supply chain industries in mind. Leadership experience, coupled with a knack for influencing senior stakeholders and building enduring relationships, makes you a standout candidate for this role.

Further you have:

Extensive experience engaging with external regulatory bodies such as the Fair Work Commission, Employee Groups/Unions, and other State Regulators. Expert knowledge of modern awards, employment legislation and National Employment Standards. A customer focused mindset with the ability to work with a range of people and at all levels across the organisation.

Key Attributes:

Relationship Builder: Exceptional interpersonal skills with a talent for cultivating positive and impactful relationships.

Communicator: Strong verbal and written communication abilities to effectively convey complex information.

Problem Solver: Proven ability to identify root causes and implement practical solutions to workplace challenges.

Attention to Detail: Meticulous attention to detail combined with outstanding time management skills.

Expert Knowledge : In-depth familiarity with modern awards, employment legislation, and National Employment Standards.

#LI-AL1

#LI - hybrid

Our culture

It’s all in a day’s work when you’re part of the Officeworks community – where you’re not defined by who you are, but what you can do. We celebrate our teams’ uniqueness by offering the below to the Officeworks family:

An inclusive, diverse, and supportive environment. Flexible working arrangements to best support your individual needs. A key focus on wellbeing and safety. Generous discounts at Officeworks, Bunnings, Kmart, Target and Catch. Ongoing training and development opportunities to progress your career. Industry leading Growing Families policy.

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