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Witchery - Cluster Manager - Chermside - QLD
2 months ago
The Role
Reporting to the Area Manager, this position is responsible for delivering the stores financial targets and company key performance indicators focusing heavily on creating a warm and genuine customer service experience. This role will also build a team that is empowered to exceed within the retail store, and overseeing the concept store and surround concession pads.
Key Responsibilities
- To drive sales, profit and ensure the achievement of all KPI’s as set by the company
- Provide inspirational leadership, training and developing team capability
- Lead with a focus on strong people management
- Maintain a focus on commercial acumen ensuring the team have an understanding of the performance of the store
- Manage effective control of costs
- Drive a customer centric culture creating a warm and genuine customer service experience
- Adhere to all company behaviours, policies and procedures
The Ideal Candidate will have
- Proven experience in managing high sales turnover, multi-site retail fashion stores
- A passion for the retail industry, exceptional service and a strong sense of personal style and presentation
- Ability to manage budgets, interpreting financial reports and generating efficient rosters
- Demonstrated experience in managing for profit, with a commercial approach
- Experience managing the performance, training and development of a large team
- Skills associated with driving productivity with team members
- Demonstrated experience in managing for profit, with a commercial approach
- Ability to build strong relationships with relevant stakeholders, including senior leadership
Why work for us?
- A competitive remuneration package, including incentives
- Seasonal product allowances and generous discounts for you and your immediate family on all Country Road, Politix, Trenery, Witchery and Mimco products.
- Excellent career progression involving regular training and on the job development
- A genuine, open and high performing culture
- Opportunity to become involved in our Corporate Social Responsibility program, by supporting our community partnerships
About Us
Witchery is an Australian fashion brand, delivering on-trend pieces that capture fashion’s latest mood.
We’re a daily source of inspiration, as we empower today’s women to express themselves through our collections wherever their life or ambition may take them.
With a heritage of outstanding quality and design, we mix directional must-haves with beautiful basics, then add the finishing touches by way of fashion-forward accessories.
We are the Style Authority. We are Witchery.
