Network Engineer

1 month ago

Botany, Australia First Focus Full time

First Focus is Australia's best mid-market Managed Service Provider, bar none (we just go nominated #1 for a 7th year running on CloudTango.net). We are growing fast and now have over 300 staff across Australia, New Zealand, Philippines, South Africa and Ireland. We are a stable and very focused company, with over 15 years of consistent growth and we're continuing to win new clients and evolve our solutions.

We pride ourselves on being a genuinely great place to work, with a dynamic culture, clear vision and strong leadership. We only hire the best people and are a looking for an exceptional IT professional with a deep understanding of both Managed Services and the needs of mid-tier clients.

We are looking for the best MSP-specialised Network Engineer in Sydney. Why would such a mythical creature consider coming to First Focus? What makes First Focus better than where you are today?

  • We understand the challenges of technical specialists work with you and our clients to make sure you still get the time and the opportunity to train and develop
  • We seek the best clients for our team to work with as well as the best people to support our clients
  • We know that great networking specialist value different things to Service Desk - access to new technology, opportunities to perform more advanced work, great clients and peers
  • We find and retain the best. Best Service Desk, best Project Engineers, best team

Duties:

As a Network Engineer, you are responsible for the design and support of networking solutions and associated project delivery for First Focus and our clients.

The right person for this role will:

  • Design, implement, maintain, and support our clients and First Focus’ growing network infrastructure. You will be part of a systems engineering team that is responsible for designing and supporting scalable, maintainable, highly available network architectures that meet client objectives and SLAs.
  • Operational Network Management and monitoring for client networks.
  • Routing, Switching and firewall deployment of networking technologies.
  • Provide project support as required to deliver projects across multiple clients.
  • Resolve network and service issues
  • Configuring and installing various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS, SD-WAN)
  • Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations

Desired Skills:

To perform this role, we are seeking most of the following experience:

  • Solid network engineering experience
  • Currently working for or have experience working for a Managed Service provider
  • Hands-on experience with monitoring, network diagnostic and network analytics tools
  • Experience with network technologies (i.e. Cisco Meraki, Fortinet, Fortigate, Unifi, Aruba, Palo Alto)
  • Exposure to Routing, switching, Wireless networking, Firewalling and advanced network security, SD-WAN etc
  • Cisco CCNA Routing and Switching certification (CCNP certification highly valued)
  • Fortinet Certifications would be valuable as well so if you have these, let us know
  • If you have MS Server, Storage and Backup experience it would be considered super awesome
  • Excellent written and spoken English

First Focus’ values are based around keeping everyone informed, aligned, supported, and rewarding performance. Some examples of this include:

  • Compelling package that includes salary, training and flexible arrangements
  • All employees have free access to Uprise, including 1:1 coaching sessions from qualified psychologists or counsellors
  • First Focus understands the importance of flexibility for a satisfying work-life balance
  • ‘Never Stop Growing’ is deeply imbedded in our DNA - we offer up to 10 paid training days a year and support employees towards certifications and qualifications - we will not only pay for the exam but will also give you a pay rise for achieving certs (conditions apply, of course)
  • Staff are encouraged to take advantage of our weekly internal training sessions and library
  • Opportunities for personal and professional development with our FastTrack mentoring program
  • We have our very own MAD (making a difference) Council, focusing on equality, charity, and the environment
  • Option of a Tesla company car as part of your ongoing employment package (conditions apply)
  • Regular social events and a great team culture

First Focus welcomes applications from Neurodiverse candidates. We recommend & appreciate disclosure along with the application so that a copy of our Neurodiversity Statement can be provided outlining the flexible options we can offer to best showcase your skills.

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