Capsules Operator

6 months ago


North Rocks, Australia Unilever Full time

Who we are?

On any given day, billion people globally use Unilever products to feel good, look good and get more out of life. Our products range from 400+ brands which include Lipton, Dove, Lynx, Omo, Surf alongside innovative, and purpose-led brands like Ben & Jerry’s, Streets, Continental and many more, giving us a unique place in the lives of people all over the world.

A job at Unilever is a career made by you, with development opportunities, benefits and a working culture that embraces diversity. We have a proud heritage in Australia since 1919 and a thriving, sustainable business today, so there's never been a better time to join us.

Unilever North Rocks Supply Chain Sourcing Unit was established in late 1960s and is dedicated to the production of Home & Personal Care products for the local Australian and New Zealand (ANZ) markets as well as Aerosols for the Asia export market. We produce leading household brands including Rexona, Impulse, Omo, Surf, Dove & Tresemme. The Sourcing Unit is continually transforming to remain competitive in the market and has recently built a new Laundry Capsules Factory in addition to the Liquids and Aerosols factories.

Job Summary

The Capsules Operato r is responsible for general line operations, autonomous maintenance activities, quality inspections and championing safety in the workplace to deliver the highest quality products to our consumers. As a core member of the operations team, the Capsules Operator plays a critical role in maintaining line safety, quality, and performance, while working alongside production leaders and maintenance teams on continuous improvement activities.

Role Responsibilities:

Operational Activities:

Start-up/Shutdown Procedures – Carries out pre-start-up checks to ensure that the area and equipment is clean and is in a safe condition as per the SOP. Assists shutting down equipment and the area as per the SOP.

Clean, inspect, lubricate (CIL) – Performs CIL activities per SOPs to maintain and return equipment to original standard. Follows the appropriate escalation procedure in the event of abnormal equipment conditions or safety hazards.

Material Availability – Pick and return packaging and raw materials from warehouse locations to demarcated staging areas per 5S standards on the packing line.

Quality – Performs required quality checks and monitors product quality against set standards and reports any product and packaging defects. Detects process abnormalities quickly and takes immediate action to prevent them.

Administration – Conducts effective hand-over activities and accurately records events that have occurred during shift (cases packed/rejects etc). Correctly allocates downtime in OFS and actively participates in Tier 1 and Tier 2 meetings.

Safety – Comprehensive knowledge and understanding of all safe practices and systems relevant to the North Rocks site and the legal responsibility placed of team members. Actively participates and contributes to safety discussions to create a safe working environment.

Workplace Hazards – Knowledge of the potential hazards and risks in the work environment and job activities. Utilises appropriate safety and environment procedures for people, processes, materials, products, and equipment relevant to the task to mitigate hazards.

Environment – Works to reduce and eliminate waste through the correct handling of waste and hazardous materials. Understands the importance of minimising the impact of operations on health, safety, and environment.

Continuous Improvement – Awareness and knowledge of how to use performance measures to identify and prioritise losses in production area; provides description of problems and can provide monitoring of process of line issues. Engages in root cause analysis tools and WCM practices. 

Teamwork – must be a good team member capable of working with a highly effective team; responsible, supportive, and reliable.

Communication – Ability to effectively communicate issues relating to safety and can provide operational observations and inputs to support decision makers by team leaders.

Physical Ability – Operators require a level of agility to move quickly between workstations, ascend and descend steps often carrying loads. Assembly and control operations also require a level of hand eye coordination and finger dexterity. Monitoring and Quality assurance tasks require an adequate level of sight and smell.

Key Competencies

Must be a committed team worker with a strong sense of responsibility and good attention to detail.

Effective communication skills and an agile mindset.

Safety front of mind – for themselves and their team.

Demonstrate enthusiasm to learn and engage in continuous improvement projects.

What awaits you at Unilever?

The core of Unilever’s culture is captured as Human, Purposeful, Accountable. You will be joining a dynamic, flexible, and inspiring work environment that truly cares about your wellbeing, values what you do and celebrates your success.

This is your opportunity to be part of a purpose-led business and a global community where you can progress your career both locally and internationally.

This is a great opportunity to work within an iconic and global organisation. We have gained our reputation as one of the world's most admired employers by providing an environment where individuals can achieve their goals, both professionally and personally.


Make no mistake we expect a lot from our people as they do of us. So, if you can rise to the challenge, don't waste any time - apply now


If you require reasonable adjustments for the application and recruitment process, please advise us on .

Unilever is an organization committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities.

This means we encourage people with all backgrounds to apply, including Aboriginal and Torres Strait Islander Peoples, Māori and Pacific Peoples, and people with disabilities. Interested in learning more, check out our Reconciliation Action Plan and Workplace Adjustment Policy on the Unilever webpage.

At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you We encourage you to advise us at the time of your application if you require any reasonable adjustment so that we can support you through your recruitment journey.


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