Senior IT Systems Engineer

SENIOR IT SYSTEMS ENGINEER

• $115k to $140k Base (subject to experience) + Super + Bonus (up to $20K)
• Work for an industry-leading client within the Graphics & Materials sector.
• Current Driver’s License with own car.

WOW Recruitment are currently seeking an experienced IT Systems Engineer to oversee the Australian arm of an international business. Our client is a top-tier global provider of solutions for small and medium-sized businesses, specializing in graphics and display solutions. This is a rare chance to join a global organisation with incredible training opportunities to advance your career.
 
  ABOUT THE ROLE:

• Role Purpose:
  
  • Ensure availability, optimal performance, and robust security of the global Digital Workplace.

• Location and Scope:
  
  • Based in Sydney, primarily responsible for supporting Australia and the US if needed.
  • Additional support for global IT Infrastructure and integration into the global IT Support team.

• Operational Responsibilities:
  
  • Provide 24/7 IT support across multiple time zones.
  • Maintain reliable IT infrastructure for global operations.

• User Support:
  
  • Enhance user productivity by resolving complex issues, both remotely and on-site.
  • Minimise downtime across all supported offices.

• Collaboration and Improvement:
  
  • Work with the global team to share best practices.
  • Drive continuous improvement in support systems.

• Strategic Contribution:
  
  • Support the group’s goal of maintaining a modern, robust, secure, and highly available workplace infrastructure.

QUALIFICATIONS AND EXPERIENCE:

• Minimum of 5+ years of experience in a support-focused IT role, including, Microsoft O365 advanced knowledge of Teams, Teams Voice, SharePoint, OneDrive and Exchange Online
• Relevant and active Microsoft certifications (e.g., Microsoft 365 Certified: Administrator Expert, Modern Desktop Administrator Associate, Azure Administrator Associate, Teams Administrator Associate, Microsoft Certified: Security Operations Analyst Associate) are highly preferred.
• Endpoint protection tools (configuration, troubleshooting)
• Update management, vulnerability detection and response processes.

  ABOUT YOU:  

• A natural problem-solver with a sharp analytical mindset, capable of critical and creative thinking.
• Proficient in English, both written and verbal, for effective collaboration with stakeholders and clear documentation of solutions.
• Skilled in working collaboratively within teams and across departments, countries, and time zones.
• Self-motivated and passionate about learning new technologies, staying updated with advancements in the Microsoft technology ecosystem.
• Adaptable to change in a dynamic IT environment, with the ability to manage multiple priorities simultaneously.
• Dedicated to delivering exceptional IT support and ensuring a positive experience for end-users.

 
If you are interested in this fantastic opportunity, get in touch with Brad and the team at WOW Recruitment by clicking APPLY today.