Executive Lounge Supervisor
1 month ago
JOB DESCRIPTION
An Executive Lounge Supervisor is responsible for the satisfaction of executive Guests throughout their stay at the hotel by ensuring that enquiries receive responses and advise and information is delivered when requested.
What will I be doing?
An Executive Lounge Supervisor, you are responsible for the satisfaction of executive Guests throughout their stay at the hotel by ensuring that enquiries receive responses and advise and information is delivered when requested. An Executive Lounge Supervisor contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
- Manage the performance of the Executive Lounge in the hotel
- Deliver the highest quality and brand service standards to consistently meet and exceed executive Guest and VIP expectations
- Handle enquiries and complaints, promptly and efficiently
- Ensure that all Guest supplies and amenities are offered and replenished to the required standards
- Manage a Team that is current with all hotel services as well as VIP requests and special events and that demonstrate a knowledge of external locations, attractions and landmarks in the vicinity
- Ensure the Team projects a professional manner with an emphasis on hospitality and Guest service
- Ensure the Team complies with Hotel security, fire regulations and all health and safety legislation
- Executive tasks as instructed by the Manager
- Serve your role and Team in an environmentally-conscience manner
What are we looking for?
Executive Lounge Supervisors serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Previous supervisory experience in the hotel, leisure or retail sector
- Calm, efficient and organised
- Excellent personal presentation and communication skills
- A passion for delivering exceptional levels of Guest service
- Ability to listen and respond to demanding Guest needs
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Previous experience in Executive Lounge Supervisor in a hotel environment
- Multi-lingual
- Accountable and resilient
- Ability to work under pressure
- Flexibility to respond to a range of different work situations
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For over a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all
-
Executive Lounge Supervisor
1 month ago
Sydney, Australia Hilton Full timeExecutive Lounge Supervisor An Executive Lounge Supervisor is responsible for the satisfaction of executive Guests throughout their stay at the hotel by ensuring that enquiries receive responses and advise and information is delivered when requested. **What will I be doing?** An Executive Lounge Supervisor, you are responsible for the satisfaction of...
-
Executive Lounge Supervisor
1 month ago
Sydney, New South Wales, Australia Hilton Full timeAn Executive Lounge Supervisor is responsible for the satisfaction of executive Guests throughout their stay at the hotel by ensuring that enquiries receive responses and advise and information is delivered when requested.What will I be doing?An Executive Lounge Supervisor, you are responsible for the satisfaction of executive Guests throughout their stay at...
-
Executive Lounge Supervisor
1 week ago
Sydney, New South Wales, Australia Hilton Full timeAn Executive Lounge Supervisor is responsible for the satisfaction of executive Guests throughout their stay at the hotel by ensuring that enquiries receive responses and advise and information is delivered when requested.What will I be doing?An Executive Lounge Supervisor, you are responsible for the satisfaction of executive Guests throughout their stay at...
-
Executive Lounge Supervisor
1 month ago
Sydney, New South Wales, Australia Hilton Full timeAn Executive Lounge Supervisor is responsible for the satisfaction of executive Guests throughout their stay at the hotel by ensuring that enquiries receive responses and advise and information is delivered when requested. What will I be doing?An Executive Lounge Supervisor, you are responsible for the satisfaction of executive Guests throughout their stay...
-
Lounge Supervisor Virgin Airport Lounge Sydney
1 month ago
Sydney, Australia Trippas White Group Full time**Lounge Supervisor | Virgin Airport Lounge Sydney** **About Us** Virgin Lounges, including our premier Beyond Lounges, are located across Australian airports, with hospitality services by Trippas White Group. We have a strong national presence and reputation for high quality service for guests. We are looking for professional and friendly faces to join...
-
Assistant Manager Executive Club Lounge
2 weeks ago
Sydney, Australia InterContinental Full timeWelcome to the height of luxury, where heritage wonder and contemporary flair collide. Centrally positioned in the heart of Circular Quay, InterContinental Sydney extends breathtaking panoramic views of the Sydney Opera House and Sydney Harbour Bridge. Set within the beautifully restored Treasury Building of 1851, InterContinental Sydney is renowned as one...
-
Operations Supervisor
1 month ago
Sydney, Australia Six Degrees Executive Full timeOperations Supervisor I South West Sydney I Competitive Salary + Super + Bonus The Company: I’m currently working with a fast-growing wholesaler who are looking to bring on an Operations Supervisor to help lead the warehouse team and oversee the day-to-day operations. As the company look to undergo a significant growth period, this is a...
-
Hospitality Executive
3 weeks ago
Sydney, Australia Accor Apartments & Realty Full timeAccor Hospitality Services is pioneering the transformation of tomorrow's world by addressing the daily hospitality requirements of our partners throughout Australia. Our core focus is on delivering tailor-made, human-centric hospitality solutions. Accor's vision of an augmented hospitality experience transcends the confines of our hotels, taking root within...
-
Hospitality Executive
7 days ago
Sydney, Australia Accor Apartments & Realty Full timeAccor Hospitality Services is pioneering the transformation of tomorrow's world by addressing the daily hospitality requirements of our partners throughout Australia. Our core focus is on delivering tailor-made, human-centric hospitality solutions. Accor's vision of an augmented hospitality experience transcends the confines of our hotels, taking root within...
-
Food & Beverage Supervisor
1 week ago
Sydney Central Business District, Australia Compass Group Full timeFrom executive dining and contemporary cafes through to barista offerings, grab ‘n’ go’, delis and onsite retail outlets - Eurest is the market leader in providing high quality food and service solutions for our airport lounge, business and industry clients across Australia. Our Lounge teams work in some of the world’s most renowned airport lounges...
-
Bar Supervisor N'gurra Lounge
7 days ago
Sydney, Australia Trippas White Group Full time**The Venue** Taronga Zoo welcomes millions of visitors from all over the world every year. This famous destination in Mosman, Sydney hosts spectacular events and amazing dining experiences. The Trippas White Group has a proud history of providing boutique and exceptional hospitality services to guests, and we are looking for a skilled and enthusiastic...
-
Club Lounge Supervisor
2 weeks ago
Sydney, Australia Sheraton Hotels & Resorts Full time**Job Description**: **Job Number** 23154101 **Job Category** Food and Beverage & Culinary **Location** Sheraton Grand Sydney Hyde Park, 161 Elizabeth Street, Sydney, New South Wales, Australia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Ensure staff is working together as a team...
-
Corporate Loan Operations Supervisor
2 months ago
Sydney, Australia T+O+M Executive Full timeWe here at TOM Executive have partnered up with a leading Japanese Bank to recruit a supervisor for their Loan Operations team. - Permanent role based in the Sydney CBD - Hybrid working and work life balance - $100,000 - $120,000 You will responsible for all processing and checking on corporate loan transactions, and acting as a back up for Guarantee's and...
-
Hospitality Executive
1 week ago
Sydney, Australia Accor Hospitality Services Full timeAccor Hospitality Services delivers our world class hotel offerings and unrivalled service levels in environments not confined by the walls of a hotel. Located in the heart of the CBD in Sydney we are searching for our next team member to join our Hospitality Services team in the position of Hospitality Executive. **Key responsibilities include**: Provide a...
-
Hospitality Executive
1 week ago
Sydney, Australia Accor Hospitality Services Full timeAccor Hospitality Services delivers our world class hotel offerings and unrivalled service levels in environments not confined by the walls of a hotel. Located in the heart of the CBD in Sydney we are searching for our next team member to join our Hospitality Services team in the position of Hospitality Executive. **Key responsibilities include**: Provide a...
-
Venues Manager Sovereign Lounge
2 weeks ago
Sydney, Australia The Star Entertainment Group Full timeThe Star Sydney is hiring at Sovereign! We are looking for a guest focused Venue Manager to join this VIP team! As a leader you will be working closely with the F&B Operations Manager and all team members to deliver the daily operations of Sovereign. You will also be responsible for creating truly memorable experiences for VIP Members, if you love guest...
-
Hospitality Executive
3 weeks ago
Sydney, Australia Accor Hospitality Services Full time**YOUR EXPERIENCE AND SKILLS INCLUDE**: - A vibrant, and outgoing personality in order to engage with clients and ensure they have a memorable experience - Food & Beverage Experience in positions such as Senior F&B Attendant, F&B Team Leader or F&B Supervisor as a minimum - The ability to maintain a high level of personal presentation as an Heartist...
-
Gaming Supervisor
2 months ago
Sydney, Australia Kings Cross Hotel Full timeSix floors of diverse spaces, the area’s best rooftop bar and an eclectic roster of live entertainment make Kings Cross Hotel Sydney both a laidback local hang-out and the city’s premier party destination - a level of choice for every taste, mood and day of the week. Steeped in history and legend, the legacy of the Cross lives on at the Kings Cross...
-
Hospitality Supervisor
7 days ago
Sydney Central Business District, Australia Compass Group Full timeCompass Group is a world leader in catering and support services, employing over 600,000 people across 45 countries. Rated number one in our industry on Fortune’s World’s Most Admired Companies for 2020, Compass Group serves 5.5 billion meals each year to our 55,000 clients worldwide. Our Lounge teams work in some of the world’s most renowned airport...
-
Electrical Supervisor
7 days ago
Sydney, Australia Austcorp Executive Full timeCompetitive Salary package avaiable depending on level of experience. - Exposure to multiple sectors within the fire industry Seeking an Electrical Supervisor within the Fire Industry based in Sydney for a well established Client within the Fire Industry. They will be supervising and supporting a team of tradesmen, technicians and relevant subcontractors to...