Operations Systems and Process Advisor

4 weeks ago


Brisbane, Australia Hastings Deering (Australia) Ltd Full time

Company :

Hastings Deering (Australia) Ltd

About your Role

Hastings Deering is currently recruiting for a Operations Systems and Process Advisor, located at our Brisbane Head Office. This is a 12 month maternity leave cover - Monday to Friday role.

Hastings Deering is on the hunt for a Operations Systems and Process Advisor to join our award-winning team at our Kerry Road branch. This is a Permanent, Monday to Friday role.

As an Operations and Process Systems Advisor, you will:

  • Act as a Subject Matter Expert for the Service Operations function by supporting the service processes in the Microsoft AX 2021 ERP
  • Be involved with resolving service related process issues
  • Liaise with various key internal stakeholders for the ongoing provision of knowledge transfer, education and support
  • Work with stakeholders to understand and document ERP processes including mapping business roles as defined by the ERP as well as communicate messages to the business as required
  • Engage with stakeholders to resolve issues and provide knowledge transfer as well as identifying learning and development needs
  • Provide support to operations with optimization of ERP system to overcome inefficiencies
  • Provide accurate and timely reporting on process/issues and develop corrective action plans for issues
  • Manage and monitor risks and report on risk action plans
  • Drive implementation of change and change management activities

About You

  • Tertiary qualification in Information Technology, Business Management, Marketing, Engineering or equivalent experience
  • Understanding of project management and business process design
  • Demonstrated experience liaising with various internal stakeholders and building solid working relationships

About our Benefits

  • A rewarding career with diverse opportunities
  • A competitive remuneration package
  • Flexible working
  • Salary Continuance Insurance
  • Employee Assistance Program for employees and their families
  • Discounts on private health, vehicles, travel and more
  • A culture of inspiration, innovation, collaboration and execution
  • Ongoing training & support to further your career
  • Free on-site parking
  • Annual salary reviews

How to Apply

If you are looking for a new role with endless career opportunities within an organisation who truly cares about their employees, then look no further and apply now.

For any enquiries about this role, please contact Brianna Smith | Talent Acquisition Partner on brianna.l.smith@hastingsdeering.com.au



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