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Digital Content Producer

3 months ago

Balcatta, Australia Sodexo Full time
Job Description

Sodexo are currently seeking an experienced Digital Content Producer for a 6 Month Fixed Term position based at our Balcatta Office in Perth.

The Digital Content Producer will Support the E&R Digital and Business Transformation through producing content for a consumer facing mobile app encompassing end to end retail and loyalty programs.

 Job scope:

  • Developing digital strategies, programs and tools in line with organization’s branding and sales objectives.
  • Assists in the implementation of tracking on digital web properties via vendor pixels, cookies and on-site event detection.
  • Identifies opportunities for audience development and growth through analysis of digital customer behavior.
  • Supports the development of digital marketing multi-channel campaigns aimed at increasing loyalty.
  • Monitors paid acquisition budget and performance across multiple platforms and develops recommendations on daily adjustments.
  • Analyzes creative performance and determines trends based on creative category.

Responsibilities of the role will include but are not limited to:

  • Responsible for driving consumer engagement aligning both off and online consumer experience.
  • Manage content and communications planning to improve consumer engagement.
  • Support the Mobilisation Manager to conduct promotion roadshows of the App.
  • Support the establishment of the digital campaigns processes and practices for E&R.
  • Analysis of Application Insights to advise on strategic digital content planning.
  • Assist in the development of a customer loyalty program and implementation of subsequent campaigns.
  • Development of consumer app content liaising closely with Business SMEs.
  • Ensure consistent “tone of the voice” and branding.
  • Manage internal contributors to adhere to content deadlines in line with content plans.
  • Coordinate content for B2C marketing campaigns including curation of images and branding elements using Adobe Suite.
  • Management of content across digital channels to increase overall engagement and conversion rates.
  • Support design of UI/UX elements for mobile applications using UI prototyping tools.
  • Production of imagery and video content using Adobe design tools.
  • Drive a collaborative innovation process in co-design with our staff and consumers to define the digital touch points to be addressed in order to improve the Quality of Life experience.
  • Support the development and implementation of prototypes and pilots to support new service development through a design thinking methodology and approach.

Who are we looking for?  

We’re looking for someone who thrives in fast-paced, high-volume environments; there’s never a dull moment at Sodexo.   

You take pride in delivering work to the highest standard, with excellent time management and teamwork skills and have the ability to work independently and communicate with stakeholders at all levels.  


Qualifications

To be successful, you’ll need: 

  • Relevant tertiary qualification in Marketing or Communications, with a focus on digital.
  • Exceptional communication and relationship building skills.
  • Advanced experience in managing CMS content.
  • Advanced experience creating digital campaigns and content.
  • eDM and social campaign management experience.
  • E-commerce knowledge and experience would be a distinct advantage
  • Digital Agency experience, although not essential would be favourable.
  • Basic experience in design and prototyping tools.
  • Demonstrate “can-do” and winning attitude and be ready to maybe fail. sometimes
  • Pro-active with the ability to work autonomously.
  • The ability to manage multiple priorities with confidence.
  • Experience in coaching and mentoring staff to achieve Key Performance. Indicators (KPI) and quality standards.


Additional Information

Why choose Sodexo?   
Sodexo is a people business, employing over 400,000 people worldwide and thousands in Australia. Our employees, who personify Sodexo's unique values of Service Spirit, Team Spirit and Spirit of Progress, are our greatest asset through their commitment and dedication. Working with Sodexo is more than a job; it’s a chance to be part of something greater because we believe our everyday actions have a big impact. With us, you belong in a company that allows you to act with purpose and thrive in your own way. We are always looking for people to join our team and help us create a lasting impact on individuals, society, and the planet. At Sodexo, we are a proud Equal Opportunity Employer and encourage applications from all applicants regardless of age, race, sex, ethnicity, religion and beliefs and people with disabilities.   

We offer a competitive salary, many development opportunities and an outstanding benefits and recognition program

How to apply?   
If you are interested in joining the Sodexo team and meet the minimum criteria outlined above, please apply with your resume detailing relevant employment experience and availability.    

One of our friendly recruiters will contact shortlisted candidates for a phone interview. This is also your opportunity to ask any questions you may have.   

What are you waiting for? Submit your application today and become part of the Sodexo family