Technology Support Officer
1 month ago
- Hybrid role, WFH and on campus at Bundoora
- $60.23 P/H plus super
- Potentially 3-month assignment, commencing ASAP
The Organisation:
Our client is a leading organisation within the higher education sector, known for their commitment to innovative projects and data-driven decision-making. They are passionate about improving student outcomes and supporting institutional growth through targeted marketing and product development strategies.
The Role:
The Technology Support Officer will join Education Services team. The role is pivotal in supporting the University's learning and teaching activities, specifically the LMS Remediation (DORIS) project. You will play a key role in transferring multimedia files, editing HTML code, and ensuring the smooth delivery of content to various university platforms.
Responsibilities:
- Transfer multimedia files and assets from the digital object repository (DORIS-Drupal) to the Moodle Learning Management System (LMS) and EchoVideo platforms.
- Edit HTML content and templates in the LMS to re-link and embed video, audio, images, and H5P interactive content.
- Use JIRA project management software to complete multimedia tasks, following best practices and quality protocols.
- Collaborate with Education Services teams to ensure high-quality multimedia production and support processes.
- Act as an escalation point and provide expert advice on technical or specialist multimedia enquiries.
About you:
- Relevant degree and experience in multimedia production or educational technology.
- Proficiency in writing and editing HTML content in a production environment.
- Experience with Learning Management Systems (Moodle preferred), EchoVideo, and multimedia content production tools such as Adobe Creative Suite.
- Knowledge and experience in H5P multimedia creation and editing, including diagrams, video, audio, and animation.
Click on the APPLY button or contact Sharon on 9629 9999 for a confidential discussion.
Dixon Appointments values diversity and inclusion and is committed to providing a safe, inclusive and barrier-free recruitment experience. Please indicate your preferred method of communication in your application, and please let us know if you require any adjustments when dealing with us.
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