Teller - Waurn Ponds, VIC

1 month ago

Waurn Ponds, Australia Westpac Full time
  • Permanent full-time role available at Westpac’s Waurn Ponds branch
  • Work as part of a diverse, inclusive and collaborative team 
  • Start a long-lasting career with Australia’s most established bank
  • Be truly passionate about providing a great customer experience
  • Bring your best-self to connect with customers from all walks of life

Westpac Group offers a range of opportunities for people who want to make a difference, speak their truth and grow their career We have a superb opportunity for a Teller to join our Waurn Ponds branch

As a Teller, you will be the first point of contact for our customers when they walk into our branch. Your role will be a dynamic and rewarding one, as you help guide customers towards their financial goals, referring them to the right specialists and addressing their general banking queries. Each day brings new challenges and opportunities, where no two days – or customers – are the same 

The Hours

This is a full-time, branch-based role across Monday to Friday.

What will I need to succeed?

  • Numerical Skills: Proficiency in handling cash and an ability to complete financial transactions with accuracy
  • Customer Service Experience: ideally in a customer-facing role
  • Personality: an energetic personality coupled with a genuine passion for helping people
  • Resilience: Ability to remain calm and composed while managing challenging situations or difficult customers
  • Communication Skills: Strong verbal and written communication skills, with an ability to clearly explain banking products and services
  • Team Player: Ability to work effectively with colleagues to support branch goals and deliver outstanding service
  • Adaptability: a will to learn and adapt to new banking procedures and technologies

No banking experience? No problem. At Westpac, we’re committed to your success from day one. You will receive comprehensive training on our banking products and services and our supportive team will provide hands-on guidance and resources to help you master everything you need to flourish in your new role. We’re here to empower you with the knowledge and skills to thrive and advance your career with us 

What’s in it for me?

You’ll play a significant part of the future of a business that has been around for 200 years. Our purpose is to create better futures together. So, you’ll keep learning to grow, backed by a fantastic team of people with a can-do, supportive structure. Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.

What is it like to work here?

We aim to provide one big, supportive team to help us achieve our purpose of creating better futures together. As well as competitive remuneration and a great culture, joining the Westpac family means you will get some of the best banking, wealth and insurance benefits in the market.

We back our employees by helping them work towards industry-recognised qualifications, using online learning, training modules and career planning tools for you to grow with us. We will even pay you to do volunteer or community work.

As an equal opportunity employer, we are proud to have created a culture and work environment that values diversity and flexibility – and champions inclusion.

At Westpac we are committed to providing a supportive culture and creating diverse, inclusive, and accessible workplaces, branches, products and services for our customers, employees, and community. We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, veterans and reservists, and Indigenous Australians to apply. If you have questions about the recruitment process, please email talentacquisition@westpac.com.au.

How do I apply?

Start here. Just click on the APPLY or APPLY NOW button.

Do you need reasonable adjustments during the recruitment process?

We can provide reasonable adjustments for individuals with disability and/or neurodiversity. If you require an adjustment to be made during the recruitment process at any stage, please email talentacquisition@westpac.com.au

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