Systems Analyst
2 months ago
The ideal candidate will play a key role in ensuring the efficiency and effectiveness of our ERP platform, supporting and enhancing systems that drive critical business processes. This role requires a proactive individual with strong problem-solving skills and a passion for providing exceptional customer service across various business units.
Key Responsibilities:
- Develop and maintain ERP systems, with a focus on the TechOne platform and its modules.
- Provide ongoing support for databases, ensuring smooth data manipulation and system operations.
- Collaborate with internal teams to identify inefficiencies in business processes, working to automate and optimize them.
- Manage and prioritize support requests, ensuring timely resolution and reducing recurring issues.
- Mentor IT team members, sharing expertise and contributing to team skill development.
- Offer training and guidance to staff to maximize the efficiency of ERP usage.
- Stay up-to-date with ERP system enhancements and engage in special interest and user groups to drive platform improvements.
Key Selection Criteria:
- Proven TechOne experience with any module.
- Willingness to work on-site 5 days a week, with the ability to commute to the location.
- Expertise in developing and supporting ERP systems.
- Strong experience in migrating and improving business processes using ERP platforms.
- Excellent communication and interpersonal skills with a focus on customer service.
- Ability to foster positive relationships with both internal and external stakeholders.
- Demonstrated experience in mentoring and training team members.
- Strong problem-solving abilities and high-level competence in software applications.
- Relevant tertiary qualifications in IT or a related discipline.
HOW TO APPLY:
Please submit your resume (in MS Word Format) for consideration via the link below. A cover letter demonstrating your relevant experience may also be reviewed.
Should you wish to discuss, please contact Neha Agrawal at neha.agrawal@hudson.com , quoting reference number 240661.
Your interest will be treated in the strictest of confidence.
Reference number: BBBH240661
Profession:IT, Technology & DigitalBusiness Analysts
IT, Technology & DigitalBusiness Analysts
IT, Technology & DigitalBusiness Analysts
Company: Hudson Australia
Date posted: 23rd Sep, 2024
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