Service Delivery Officer

4 weeks ago


Southport, Australia The Busy Group Full time

About the Role…

As part of the National Service Delivery Centre based in Southport, the Service Delivery Officers will be responsible for accurate and timely administrative and processing activities required in meeting the contractual obligations.

We have 3 divisions that are involved in the lifecycle of an apprenticeship training contract. A registrations team which would require the accurate lodgement and assessing of training contracts. A claims team - which ensuring information is accurate prior to processing incentives and loan payments. And a Delegations team - which handles state amendments to the Training contracts. We are looking for talented people in each area.

This role is full time fixed term until September 2024 with no possibility of extension. This role is fully remote, working from home.

BUSY Benefits…

  • Competitive salary: Circa $54k + super
  • Training and Professional development commitment 
  • Career progression and internal transfer opportunities 
  • Work as part of a team whilst working autonomously
  • BUSY Benefits program 
  • Employee Assistance Program 

Our purpose is to make skills, education and employment accessible to every person, so they can create their own world of unbounded possibilities.

About BUSY…

BUSY At Work is part of The BUSY Group, a not-for-profit organisation. Presenting over 45 years’ experience in skilling solutions and services to employers and businesses, job seekers and students, through apprenticeship support services, employment, education support programs, and vocational training.

A bit about you...

  • Enthusiastic approach to day-to-day business operations.
  • Ability to obtain a Blue Card and National Police Check
  • This role would suit experienced administration or record officers.

Next steps...

This role will actively commence recruitment from the date of advertisement. The closing date of this ad is dependent on the appointment of the role.

The BUSY Group is an organisation that prioritises the safeguarding of children and all vulnerable people by actively adopting strategies that embed a culture of zero tolerance for abuse of any kind. The appointment of successful applicants will be subject to satisfactory employment screening including criminal history and relevant working with children checks. 

The BUSY Group is committed to achieving a diverse workforce and strongly encourages applications from First Nations People, people from culturally diverse backgrounds and people with disabilities.


  • Delivery Driver

    1 month ago


    Southport, Australia Southport Pizza hut Full time

    **Full job description** Southport Part Time - Shop 5/201 Ferry Rd, Southport QLD 4215, Australia **Delivery Driver**: Pizza Hut South Southport is hiring Part Time Delivery Driver to deliver our delicious pizzas to our much loved customers. **Qualifications & experience** Must Be Minimum 17 Years Old With A Valid driver’s license and vehicle **Tasks...


  • Southport, Australia The Royal Full time

    Delivery Driver: Pizza Hut South Southport is hiring Part Time Delivery Driver to deliver our delicious pizzas to our much loved customers. Qualifications & experience Must Be Minimum 17 Years Old With A Valid driver’s license Tasks & responsibilities - Checking orders before delivery to ensure that the correct products have been made, and that charges...


  • Southport, Australia BGIS Full time

    We are seeking an experienced and motivated Customer Service Supervisor to join our dynamic call centre team. As a Customer Service Supervisor, you will play a crucial role in managing and leading a team of customer service representatives, ensuring exceptional service delivery and customer satisfaction. This role is based at the **Gold Coast,...


  • Southport, Australia Bank of Queensland Full time

    **About the Role** Do you have a passion for customer service and want to work with a driven, supportive and fun team? If you’re ready to jump in with both feet, then we want to hear from you! As the Customer Service Officer, you will be the first point of contact in the Branch, providing exceptional customer service to our customer network. You will...


  • Southport, Australia BOQ Full time

    About the Role Do you have a passion for customer service and want to work with a driven, supportive and fun team?At the Bank of Queensland, we believe in the power and potential of people. We are excited to grow our Southport team and offer the right candidate an exciting career in banking. If you’re ready to jump in with both feet, then we want...

  • Rostering Officer

    4 weeks ago


    Southport, Australia Direct Care Australia Full time

    **About Us** Direct Care Australia (DCA) provides support to people who are living with a disability or with age-related conditions to live independently in their own home and to be active members of their chosen community. We provide a range of Disability and Aged Care support services that include in-home, community and accommodation support services...


  • Southport, Australia The Busy Group Full time

    About the role… The primary purpose of the Customer Experience Advisor is to establish and maintain professional working relationships with a range of different people to align them with employment, apprenticeships and training opportunities. Customer Experience Advisors need to be knowledgeable about all BUSY services and how they meet customer needs....


  • Southport, Australia TRIDENT SERVICES AUSTRALIA Full time

    **Security Officer** Trident Services Security Pty Ltd is an industry leader in the provision of integrated services, including cleaning and security services in retail centres and airports throughout Australia. We pride ourselves on the delivery of highly proactive and well managed services to our Clients. **Your duties and area of responsibility will...


  • Southport, Australia New York Film Academy Australia Pty Ltd Full time

    New York Film Academy Australia (“NYFA Australia”) is seeking to appoint an experienced **Registrar** to manage the Student Services Department of its Visual & Performing Arts College. This important management role is responsible for registering and enrolling students, planning for and supervising all registration for classes and class schedules, as...

  • Legal Practitioner

    4 weeks ago


    Southport, Australia Aboriginal and Torres Strait Islander Legal Service Full time

    ATSILS is a not-for-profit, community-based organisation that delivers innovative, professional criminal, civil and family law services to Aboriginal and Torres Strait Islander clients throughout Queensland. We are 50 years old, and have 250 staff including a specialist Through Care service to complement our legal services. We are fully government funded,...

  • Maintenance Officer

    4 weeks ago


    Southport, Australia Churches of Christ Full time

    **Churches of Christ, Golden Age Aged Care Service, Southport** **Permanent Part Time, Opportunity** **Imagine working for us** Our values encourage us to be accepting of differences and embrace all. Our size and variety offer you real choices and opportunities to grow your career. We also offer: - All tools and equipment provided; - Grants (for...


  • Southport, Australia Davidson Group Services Full time

    **AO3 Client Liaison Officer** **About the Role**: Davidson are a preferred supplier for the QLD State Government and are currently recruiting experienced Call Centre Consultants. There is a potential of multiple opportunities available based in the heart of the Gold Coast. If you are a vibrant, enthusiastic call centre professional we would love to hear...


  • Southport, Australia BUSY Ability Full time

    Posted: 17/02/2023 Closing Date: 17/03/2023 Job Type: Permanent - Full Time Location: Southport Job Category: Employment Services **Our vision is to have more people in jobs, more people learning new skills, and more communities exposed to positive change, in partnership with employers and industry.** **About The BUSY Group** The BUSY Group is a...


  • Southport, Australia Healthscope Full time

    ·       Do you love hospitality but tired of split shifts and inflexible rosters?·       Want to work where management value work life balance?·       AM and PM shift availability requiredDo you have experience in food services within a healthcare environment or hospitality and enjoy providing exceptional customer service?  We currently...


  • Southport, Australia Healthscope Full time

    Join Australia’s only national private hospital operator in this casual role        Utilise your medical reception/administration experience to ensure the success of our daily operations Are you looking for a rewarding career that allows you to combine your professional skill and passion for delivering excellent customer service to people? About the...


  • Southport, Australia Guest Services Worldwide Pty Full time

    _**Appointment Setter**_ GuestServices Worldwide have Digital products and new print products, we are looking for motivated enthusiastic individuals to. Join our office based team in Southport We are looking for a driven and ambitious **Appointment Setter** to join our telesales team, _**Self motivated individuals who want to join a great...

  • Electrical Technician

    4 weeks ago


    Southport, Australia BGIS Full time

    **The Role** As a **Maintenance Electrician **you will be responsible for the efficient performance and self-delivery of planned and reactive commercial maintenance across commercial sites. This role is based across **Gold Coast, QLD.** Due to the security clearance required for this role, you must be an Australian Citizen. - Contribute to the day-to-day...


  • Southport, Australia Telstra Full time

    Employment TypeCasualClosing Date10 Oct 2023 11:59pmJob TitleCasual Customer Service & Sales Consultant MT GAMBIERJob SummaryDeliver great customer service in our retail stores. Assist customers with product and pricing information. Casual Position AvailableJob DescriptionSome of the specificsTelstra Store Mt Gambier - Shop 2, Post Office Complex, 33 James...


  • Southport, Australia Griffith University Full time

    **Company Description** **_ Every institution values excellence. What matters most is why._** Griffith was created to be a different type of university. You’ll find we’re about leading research, academic excellence, and the transformative power of education. But what sets us apart is why those things matter and how you’ll achieve them. **Why?**...


  • Southport, Australia The Busy Group Full time

    About the role... The purpose of this position to provide accurate and timely corporate accounting to the organisation and to support the Finance Manager in the delivery of finance services including (but not limited to): month end processing, reporting and analysis, balance sheet reconciliations, tax compliance and budgeting. This full time, 3month fixed...