Mobile Glass Technician, Melbourne

1 month ago

Melbourne, Australia Tesla Full time

What to ExpectTesla is looking for an experienced Mobile Glass Technician to work on one of the most progressive vehicle brands in the world. This position requires a significant amount of customer interaction, so the ideal candidate will not only possess the technical acumen, but also the ability to provide a strong level of customer service.

The role will require daily travel within the region directed by Mobile Glass Dispatch team. If you are interested in becoming a part of a world-class service team supporting the latest EV technology, we are interested in hearing from you.

What You’ll Do

  • Operate a variety of hand, power, and shop tools as required to service automotive glass components
  • Perform repairs and replacements of vehicle glass components
  • Partner with experienced technicians on the inspection, repair, and service of Tesla electric vehicles, as needed
  • When applicable, ensure vehicle Driver’s Assistance System is operating as intended with utilization of computer/calibration software
  • Perform equipment inspections, adjustments and certifications
  • Maintain records of time, expenses and materials
  • Perform other related duties as assigned 
  • Help maintain cleanliness of vehicles
  • Effectively handle multiple priorities, organize workload, and meet deadlines
  • Safely operate company vehicle
  • Communicate professionally with customers and other stakeholders
  • Daily regional travel

What You’ll Bring

  • Certificate III in glazing or Tradespersons Certificate
  • Qualified Motor Mechanic / Registered Vehicle Technician a bonus
  • Excellent oral and written communication skills as well as the ability to follow written instructions, with attention to detail 
  • Ability to establish and maintain cooperative working relationships with those contacted in the course of work, including the public and multiple internal stakeholders
  • Ability to quickly learn and adapt to new systems, processes, and a dynamic work environment
  • Must be comfortable with daily regional travel and operating a large service vehicle
  • Must display a sense of urgency when responding to customer Roadside Assistance needs
  • Excellent customer service and problem-solving abilities

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