DES - InWork Support Coach

1 month ago

Werribee, Australia atWork Australia Full time
Job Description

The Position:

We have an exciting opportunity to join our InWork Support Coach team in Werribee. If you’re looking for work with purpose that has that ability to change peoples’ lives for the better, we want to hear from you. 

The InWork Support Consultant’s role is to support our clients once they have a job, and work with employers, ensure long-term sustainable employment.

On a typical day as an InWork Support Coach you might be:

  • Ensuring all placed clients are supported and contacted at least fortnightly;
  • Providing on the job support to participants and employers to ensure Participants maintain sustainable and ongoing employment
  • Identify areas where additional training is required and facilitate this support where appropriate; 
  • Assisting with management of claims;
  • Escalating risks or concerns through appropriate channels; and
  • Ensuring our clients, employers and those we work with, receive exceptional service at every stage of the process.

Qualifications

Attributes and Experience:

  • Experience in a customer service or client facing role, minimum one year’s experience;
  • Ideally, demonstrated experience of working with people overcoming challenges;
  • Happy and confident liaising with multiple external and internal stakeholders;
  • Confident working with KPIs and targets.


Additional Information

What we will give you:

  • Ongoing career development and national opportunities;
  • Access to MedHealth Academy including your own professional development plan;
  • Opportunity to complete a Certificate IV in Employment Services *conditions apply;
  • Job stability and guaranteed full-time hours;
  • Access to a range of benefits including discounts for health insurance, access to psychology services, ability to purchase additional leave, roadside assistance and paid parental leave.

APPLY NOW

If this sounds like the role for you, please select the ‘Apply for this job’ button to upload you resume. You can also find out more about atWork Australia here: www.atworkaustralia.com.au

A fantastic place to work. 

atWork Australia strives to create a working environment that is supportive, friendly and focused on everyone working together as a team. We foster a fun yet high-performing culture, where we work together, collaborate, and help each other thrive. 

A passion for helping people. 

We put our clients, the people we support, at the center of all we do and don’t stop until they find a lasting and fulfilling job. If you have passion for helping people, the drive to successfully advocate for others, and a willingness to build relationships, applying for a role as a Job Coach might be your best move yet.  

You are welcome here.

Our fast-growing team of more than 3,500 people around Australia represent a huge array of life experiences, skills and ways of thinking. We value all these differences. 

We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team.

We are happy to adjust our recruitment process to support accessibility needs.
 

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