Sensory Specialist

Job Description

Sensory Specialist drives to Experience 1st Design centricity within the organization. It includes sensory activities as well as consumer product tests throughout the business supporting Marketing, R&D & Procurement teams.

This role is responsible for the day-to-day sensory and consumer experience project management. Within the role you will have to identify the information needed to guide product development including scoping the research, planning, interacting with agencies, analysing sensory data, reporting and making business actionable recommendations based on research results. You will be the face of the CX team towards core cross-functional project team member. 

This role is part time, offering 20 hours a week

Responsibilities:

• Act as a technical expert for sensory as well as a consumer experience to answer to related questions (methods, test design, data analysis, reporting)
• Support protocol requirements across the business including projects for:
  • ESG/VE/DTV & Change control
  • Renovation & Innovation
  • Reporting on results of testing & engaging stakeholders to take informed actions
• Management & critical assessment of:
  • Protocols, testing & facilitation of internal sensory projects as well as CX workshops when relevant
  • Sensory, Consumer and Innovation capability framework, following KH best practices
  • Training & upskilling teams throughout the corporate business on sensory capability (sensory academy)
  • Independent in managing Triangle/triad testing DoD, Similarity testing, Marketing Baskets, among other tests.
  • Project and resources tracking to ensure the right prioritization
  • Data management to ensure we capitalize on existing information
• Clear reporting & provision of actionable, evidence based recommendations to the project teams
• Partnering with the Global Consumer & Culinary Experience team to ensure mindset,  protocols & systems are implemented according to best practices
• Driving engagement throughout the organization including creative ways to drive participation of KH employees at Head Office.

• Key Stakeholders include:
  • Global CCX team
  • Marketing and R&D leadership team
  • R&D Project managers & Development technologists
  • Procurement teams managing change control, ESG initiatives & VE projects

About you:

• Experience running sensory and consumer studies for a large organization (at least 2-3 years)
• Tertiary qualifications in relevant field will be beneficial including Science, R&D, Marketing, Business, Psychology
• Strong background in sensory science
• Demonstrated experience working in an independent role where ability to influence and persuade others is key
• Strong understanding of sensory methodologies & experience running sensory testing & studies
• Strong expertise in consumer research applied to products including basic in design thinking
• Ability to work cross functionally and globally
• Must have experience or key interest in the food and beverage industry
• Consumer first attitude & curiosity

About us:

• Hybrid Working – Flexibility around when and where you work.
• Pay for Performance – industry leading variable compensation offerings tied to company and individual performance on top of a competitive base salary package.
• Parental Leave – 12 weeks paid parental leave for primary caregivers and up to 3 weeks for secondary care givers.
• Leave Options – Purchased leave, volunteer leave and LiveWell leave programs to give you even more flexibility to plan your life and spend time on causes that matter.
• Great Place to Work certification in Australia.
• In House Training Programs
• Corporate Discount Programs & Novated Leasing – Utilize a range of discount programs (gym membership, health insurance, banking) depending on location.

#LI-DNI

Location(s)

Freshwater

Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.