Receptionist & Program Administration

5 months ago

Rosebud, Australia The Salvation Army Full time

Number of Positions Available:

1

Start your career with The Salvation Army today

We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.

ABOUT US

The Salvation Army is a Christian movement and one of Australia’s largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.

Why this role matters

The Salvation Army Australia’s Homelessness Stream provides high quality, person centred services to people at risk, and or experiencing homelessness. We support adults and families, including accompanying children with accommodation, case management, outreach support, financial assistance, connection and referral to other specialist services.

About the role

We are seeking a dedicated person for our Receptionist and Program Administration position You will be required to manage an effective delivery of high-quality administration and receptionist support to a site that aids clients with a range and combination of complex needs.

You will successfully

  • Screen incoming calls and take appropriate actions and manage enquiries effectively
  • Professionally manage visitors in a courteous, efficient, and friendly manner
  • Provide welcoming and exceptional customer service to all clients, internal and external stakeholders
  • Diary management and coordination of appointments and advising of client arrival in a timely manner
  • Distribute publications regarding other services to clients efficiently and accurately
  • Liaise with external service providers as per schedule to ensure currency of external referral information is maintained
  • Complete general office administration tasks in an accurate and timely manner in accordance with policy and procedures


This is a permanent full-time position, based in Frankston and Rosebud, VIC. Salary and conditions are in accordance with SCHADS Award Level 2.

You will have

  • Relevant Business qualification such as Certificate IV or Diploma in Business Administration
  • Demonstrate experience in Reception/Administration responsibilities
  • Intermediate ability with Microsoft Word and Excel and familiarity with Human Resources Information Systems preferred
  • Victorian Driver's Licence
  • A Current Working with Children Check


What we offer

As a registered NFP we offer our eligible employees real and meaningful benefits such as;

  • NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit ($2,650)
  • Flexible working conditions
  • Health, fitness and financial discounts / benefits
  • Paid parental leave - 12 weeks
  • Up to 8 weeks leave per year through our purchase leave scheme 
  • Up to 5 days paid leave per year to ‘volunteer’ in a TSA program or activity
  • Purpose driven career which has positive social and sustainable outcomes
  • Employee Assistance Program - Independent confidential counselling service;
  • Opportunity for career development;
  • An inclusive culture of dedicated, passionate and professional team members
  • Positively supporting and impacting the lives of others through your career contribution 


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