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Viadux - Sales Support - Jandakot

3 months ago

Jandakot, Australia Reece Group Full time

Viadux - Sales Support - Jandakot

About Viadux

We keep things flowing.

We are Australia's leading supplier of plumbing and bathroom products with over 9,000 people located in 800 branches globally. As part of the Reece group, Viadux provides products that keep our water supplies running and our communities stay healthy.

About the role
The role of Sales Support Staff is to assist Viadux management to achieve the company vision and successfully implement our strategy to be the trade’s most valuable partner. Here you’ll have a future you can feel good about.

Your day-to-day

A typical day will involve:

  • Answering of telephone enquiries from commercial customers
  • Process customers requests for delivery / release of orders for next day dispatch
  • Deliver prompt responses to customer enquiries on stock availability and technical information
  • Liaising with suppliers for pricing and product availability
  • Logging of After Sales requests and associated follow-up
  • Ensure stock levels are maintained in line with Onsite stock management system and procedures
  • Embracing the Reece values, policies and procedures and being a supportive team member

We’d love to hear from you if you’re someone who:

  • People skills and ability to build and maintain strong relationships with staff, colleagues and customers
  • Strong interpersonal skills - to establish a productive working relationship with all staff and customers
  • Willingness to 'have a go'
  • Great personal and workplace presentation
  • Proficient with Microsoft Windows programs including, Word & Outlook

Our perks and benefits:

  • Performance based bonuses
  • Paid annual leave
  • Continuous learning and development programs to support your career goals
  • Generous discounts for those looking to renovate their bathroom or kitchen
  • Reece Boost - offering cashback and discounts on groceries, fuel, insurance, travel and more
  • Paid parental leave

What happens next

After submitting your application, you’ll be invited to participate in a brief chat interview. Think of it as your first interview, but without the usual pressure. This relaxed, flexible alternative to a phone interview involves answering 5 questions and should take about 15-20 minutes. It's best to complete it within 24 hours. Don’t worry about time constraints; you can take it at your own pace and even pause and return later. Once finished, you’ll receive a personality profile highlighting your strengths.

Please check your junk or spam folder if you don't see the invitation in your inbox.

At Reece Group, we prioritize fairness and are here to support you at every step. If you need any accommodations, let us know so we can provide the best support. Contact us at careers@reece.com.au, and our team will be in touch.

Reece Group

Our journey began more than 100 years ago, but our commitment to delivering quality products and expert service to the plumbing industry remains the same.
We support residential, commercial and infrastructure building trades across Australia, New Zealand and the United States. Our success is built on the success of our customers, who provide essential services every day.

Reece is a place where people make a real difference. And that's the secret to our success; having the right people, with the right attitude in the right roles. This means that we value diversity and fairness and are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation, or life stage.