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Trade Relationship Manager

3 months ago

Carrum Downs, Australia UBS Full time

UBS are looking for an experienced full-time Trade Relationship Manager to work full time from the Carrum Downs office.

This newly established role at UBS is pivotal in managing, developing, and maintaining robust relationships with both our internal trade teams and our extensive external trade network. As a key member of our team, you will be instrumental in fostering and nurturing relationships with both new and existing trade partners.

Responsibilities

  • Develop and sustain strong, collaborative relationships with our internal trades, ensuring they are supported, and their performance is optimised.
  • Work closely with the Business Support team which manages trade contracts, WHS and Period Trade Contracts
  • Build and maintain positive, long-term relationships with external trade partners, fostering trust and mutual benefit.
  • Conduct comprehensive reviews and analysis of trade utilisation and performance to identify areas for improvement and implement strategies for enhanced efficiency.
  • Provide day-to-day oversight and management of internal trade teams, ensuring optimal scheduling and resource allocation to meet project deadlines and KPI’s
  • Engage with external trades through relationship building activities, fostering strong, collaborative partnerships that contribute to the success of our projects.
  • Lead the procurement process for new suppliers, ensuring that we have a diverse and reliable network of vendors to meet our operational needs.
  • Negotiate rates and fees with both existing and new contractors and suppliers, ensuring competitive pricing while maintaining high-quality service standards.
  • Negotiate contract rates and terms, ensuring that service level agreements are met and that key performance indicators (KPIs) are achieved consistently.
  • Develop and maintain regular reporting and review cycles to monitor trade performance, track progress against KPI’s, and identify areas of improvement.
  • Establish and maintain strong relationships with trade partners through regular face-to-face meetings, virtual communications, and email updates, ensuring open lines of communication and mutual understanding.

Attitude, Skills and Experience

  • Have a demonstrated history of success in roles such as customer service, account management, project management, marketing, or sales, or come from a technical background and are looking to move into a different kind of role utilizing their existing skills.
  • Are commercially minded with the ability to identify growth opportunities.
  • Have proficiency in data analysis and an ability to understand its impact on the customer journey.
  • Hold excellent verbal and written communication skills.
  • Are highly organized with the ability to manage deadlines and competing priorities.
  • Possess strong presentation and organizational skills.

To be the successful you have or be willing to obtain the following:

  • 100 Points of Identification
  • Current Clear National Police
  • COVID Vaccination Certification

Our Vision and Mission

Our company has been in insurance and restoration building business for almost 25 years and one of the preferred partners to Australia's largest and most reputable insurance companies and our team members are some of the first responders to attend disasters and catastrophic events. Owning a home is one of the biggest emotional and financial investments a person can make. We are the front line for people who have experienced loss and devastation, and our role is to make a complex process simple while supporting our customers through the rebuilding process. At UBS, our vision is rebuilding dreams by providing quality rebuilds at competitive costs.

Our Core Values

At UBS we:

  • are open and honest
  • own our decisions
  • are collaborative and solution focused
  • embrace change
  • are role models, our behaviors build strong relationship

Inclusion and Diversity

We continue to hire great people with a wide variety of skills, experience, and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carer's, and other diversity groups.

Apply now

UBS is one of the preferred partners to Australia's largest and most reputable insurance companies and our employees are some of the first responders to attend disasters and catastrophic events, tasked with making the site safe, assessing, restoring, and rebuilding people's dreams.