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Customer Support Coordinator

4 months ago


North Shore, Australia Opal HealthCare Full time

At Opal HealthCare, we know that companies don’t succeed, people do. 

Are you searching for a purpose-driven organisation where your skills can truly make a difference?

Opal HealthCare is Australia’s largest aged care provider, with over 100 Care Communities across five states and a national team of 13,000+ dedicated professionals, we're changing lives every day. Our commitment to innovation drives us to pioneer new solutions, reshaping the way we care for our residents.

At Mona Vale Care Community, we are seeking an experienced Customer Support Coordinator to work at the heart of our care community.

This role is a full time, permanent opportunity, working 9am – 5pm

Role responsibilities:

  • Generalist administration duties as required within the Care Community 
  • Checking timesheets against rosters before payroll submissions
  • Resident and family liaisons around new admissions and general enquiries
  • Conducting tours of the facility with prospective residents and their families
  • Accounts Payable/Accounts Receivable processing
  • Reception and other administration duties where required

What We Offer:

At Opal HealthCare, we're all about creating a nurturing work environment that encourages innovation, growth, and camaraderie. Here's what you'll enjoy:

  • Fun & Inclusive Team: Join a diverse and professional team united by our purpose to bring joy to those we care for.
  • Earn $64,835 inclusive of super
  • Professional Growth: Join a supportive and collaborative team, where your career development is a priority. We offer opportunities for advancement and skill enhancement.
  • Inspiring Leadership: Engaged leaders who support and champion your growth.
  • Learning Culture: Commitment to your development and ongoing education.
  • Great Tech: Access to cutting-edge technology to enhance your capabilities.
  • Purpose-Driven: Be part of shaping the future of aged care and improving lives.

This is aged care, but not as you know it

Please note all applicants must be willing to complete a pre-employment medical, police clearance and NDIS worker’s clearance. A current flu vaccination will also be required, as well as full vaccination against COVID19.