Carer Gateway Service Manager NSW

1 month ago

Campbelltown, Australia Wellways Australia Limited Full time

Wellways is committed to reconciliation, lived experience and inclusivity. We strongly encourage and warmly welcome people from Aboriginal and Torres Strait Islander communities, people with a lived experience of mental health and disability and people who identify as LGBTIQA+ to apply. Even if you only meet some of the criteria, we’d love to hear from you.

  • Build a rewarding career with an organisation that truly puts people first
  • SCHADS 7B ($58.23 per hour) + superannuation + salary packaging benefits
  • Full time opportunity based in Cambelltown NSW

About the program

The Carer Gateway Services have been created in the context of national reforms and represent an exciting new era for the delivery of innovative carer services. In 2010 the Carer Recognition Act was legislated and contained 10 principles detailing how Carers in our community should be treated in policy, programs and service delivery. In 2011, a National Reform of Carer Services was announced. As part of this reform, the Carer Gateway Service Project was established in 2018 and Wellways were involved in developing and Self- Guided and Facilitated Coaching and the In-person Peer Support Program for the national service.

About the opportunity

Accordingly, a key focus of this role is to further develop the NSW Carer Gateway team, Wellways Carer Gateway reputation/brand and expand and diversify our service offer in the area.

Reporting to the National Manager Service Delivery, the Service Manager performs several key leadership and management functions, including:

  • Nurturing and developing a capable and committed team
  • Providing leadership in the management and development of best practice service delivery across the Carer Gateway program
  • Ensuring that program financial objectives and contractual KPIs are met
  • Developing Wellways Carer Gateway profile and presence in the area as a leading provider of carer services
  • Embedding Wellways values and practice principles in everything that we do
  • Leading local responses to emerging risks and opportunities
  • Delivering against Activity Work and Community Engagement Plans

Additional responsibilities of the Service Manager role include:

  • The achievement of funder specific targets
  • Reporting against program targets and objectives
  • Developing and maintaining stakeholder relationships including alliances and partnerships
  • Collaborate with Wellways Regional Manager to ensure all programs within the region integrate seamlessly

To be successful in this role, you will need:

  • Tertiary Qualifications in a social science or related discipline or equivalent experience
  • Demonstrated experience working within at least one of the Caring, Mental Health, Community, Disability or Health Sciences Sectors
  • A minimum of 2 years management experience
  • Right to work within Australia
  • Current valid Driver’s Licence and the ability to undertake some travel
  • NDIS Worker Orientation Module Certificate
  • Satisfactory National Police Records Check
  • NDIS Worker Screening Check
  • Working with Children's Check

What we offer

  • Purpose-Driven Culture: Immerse yourself in a culture where passion meets purpose. Here, you can thrive while making a genuine difference. We hold respect for every individual close to our hearts, and we cherish the unique contributions that each person brings to the table.
  • Equitable and Inclusive Work Environment: We take pride in fostering a workplace that's not just diverse, but also equitable and socially inclusive. We value the rich tapestry of backgrounds, experiences, and perspectives that our team members bring, and we actively promote an atmosphere of inclusion and belonging.
  • Salary Packaging: Enhance your financial well-being with our salary packaging option, which lets you allocate up to $15,899 of your salary for specific expenses before taxes kick in. This means more financial flexibility for you to allocate funds toward things like rent, mortgage payments, or car leasing.
  • Meal and Entertainment Allowance: Indulge in the joys of life with our meal and entertainment allowance, available through salary packaging. You can enjoy up to $2,650 per annum to savor delightful meals and experiences with your loved ones, all while saving on taxes.
  • Employee Assistance Program: We understand that life comes with its challenges, and your well-being is important to us. As part of our commitment to your holistic health, you and your family have access to our Employee Assistance Program. It's a supportive resource designed to help you navigate life's ups and downs with confidence and resilience.

Join us, and not only will you find a fulfilling career, but you'll also discover a host of benefits that enrich your personal and professional life. We're not just offering a job; we're inviting you to be a part of an inclusive, supportive, and purpose-driven community where your well-being and success matter most. Your journey towards a better future starts here.

Why us?

Wellways are a team of approximately 2000 staff and 150 volunteers across 93 sites providing a range of programs, services and supports to people right across Queensland, New South Wales, Australian Capital Territory, Victoria and Tasmania. We remain committed to our mission, of creating inclusive communities where everyone can imagine and achieve their hopes and potential; and we are always on the look-out for like-minded people who would like to be a part of this.

For a confidential discussion about the role, please contact Rebecca Cornish at RCORNISH@wellways.org

Please click here to download a copy of the position description to see further details relating to this role.

Wellways Australia Limited is committed to the safeguarding of children and vulnerable people. All applicants applying for roles within Wellways must undergo a screening process prior to their successful appointment.

If you’d like to know more about our reconciliation commitment, click here Reconciliation | Wellways

Job Description Summary

As a Service Manager, you will grow Wellways’ CGS profile and influence by delivering more high-quality services to people and leveraging key strategic partnerships and excellent performance into sustainable growth opportunities.

Culture

We’re passionate about our work, which is enjoyable, challenging and rewarding. All of our teams work to ensure everyone can imagine and achieve their hopes and potential. We know that people are unique and the experts on their life and are not defined by impairments, diagnosis or labels. We aim to specifically promote safety and inclusivity for LGBTIQ+ and First Nations communities.

How to Apply

This is your opportunity to join a values based, growing, innovative and nationally recognised organisation with over 2,000 staff members across 93 sites.

Please select "Apply" below to complete your application.

Applications Close

28/11/2024

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