Digital Performance Specialist
2 months ago
Ray White is a household name in Australia and New Zealand, a name synonymous with the property and real estate industry, home loans and mortgages and insurance. Established in , in the small Queensland country town of Crows Nest, Ray White has evolved into Australasia's most successful real estate business, now approaching 1, individual offices in Australia, New Zealand and South East Asia. Last year, Ray White sold over $53 billion worth of property.
We have an exciting opportunity for a highly passionate, motivated and adaptable individual to join our Victoria-based team as a Digital Performance Specialist.
The Role:
In this role you will join a national team of Digital Performance Specialists who are dedicated to upskilling the Ray White network in the use and adoption of the One System, Ray White’s core business operating system.
Working with business owners, sales agents, and administrators, you will help to scale real estate agencies in line with our data model and recommended method of selling real estate to promote our goal of remaining the largest real estate and financial services business in the Asia Pacific region.
You will provide professional training (online and in-person) to our network to ensure they have a sound understanding of all the applications and integrations of the One System, empowering their business to succeed. Ray White is constantly investing and innovating in the technology space to provide our network with a cutting-edge operation system and improve our franchisor value to the network.
Our Digital Performance Specialists work closely with the national team, as well as the local (VIC) corporate team to ensure a benchmark level is achieved on the way our offices utilise One System to assist with the selling and renting of real estate in line with our brand, culture, and sales process.
Your Responsibilities:
Develop a quarterly plan for your assigned office territory or stateWork within the national template and document offices which offices you will visit and when. It is expected that 10 office visits can be achieved each week.Complete an office visit report for each office engagement visit and share it with the relevant managers. Express Webinars are also expected to be executed consistently across the team. Maintain a strong technical understanding of each One System application and how they fit into the Sales Process within the Data ModelEnsure you are across all features and capabilities of each One System application.Attending all training from suppliers and Corporate and self-educate on each Application.Be able to train members of the network across all applications within the One System. Conduct regular Technology training sessions with new and existing officesWork closely with state-based teams to facilitate agreed training sessions at Sales Induction, Partner Program, Office On-Boarding and other similar member conferences.Conduct the training in line with national training material used by all Digital BDE’s and help to evolve this material as the technology is improved or the office processes change.What We’re Looking For:
No University qualifications required However, the preferred candidate may hold a degree in an IT discipline or be able to review and understand real estate technology applications quickly. Completed a Certificate 4 in Training and Assessment or equivalent. If not, formal training qualifications are a distinct advantage. Preferred 2+ years worked in a Real Estate office and/or a Ray White franchise Experience conducting or presenting in front of a group with structured training material AND ensuring attendees are absorbing said material. Experience in technology applications related to Real Estate (Portals, Listings, Marketing Submissions, and Websites). Proven track record training small business or channels in new technology platforms. Demonstrated ability to write training materials. Reported professionally to managers on the outcomes of training programs. Solid understanding of IT concepts and related application platforms. Wants to work as part of a team. Natural communicator who instantly builds rapport with others and shows genuine interest and empathy. A positive attitude and purposeful in action. Enjoys being around people and explaining concepts related to technology adoption. Able to prioritise and manage multiple tasks and deadlines Creative and imaginative when communicating the agreed training concepts. Highly self motivated. Resilient and adaptable in your approach to members of our network. Aligned with and demonstrative of our corporate values of Leadership, Curiosity, Discipline, and Integrity.If you’re ready to take the next step in your career and put your IT, Real Estate, and training skills to use, apply with Ray White today
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