Federal Government

5 days ago

Richmond, Australia Randstad Full time

APS6 Project Officer - Service Design

Location: Geelong or Richmond, VIC
Contract: 12 months
Hourly Rate: $60.26 per hour + super
Start Date: ASAP

About the Organisation

Join a Federal Government organisation committed to placing stakeholders at the heart of their work. Our values reflect a passion and dedication to building a positive, stakeholder-centred culture.

About the Opportunity

We are seeking an APS6 Project Officer for a 12-month contract with a strong possibility of renewal. This full-time position offers a flexible, hybrid work environment, ensuring a great work-life balance. While the role is based in Geelong or Richmond, some in-office time is required. Only Australian Citizens are eligible to apply.

About the Role

The Service Design Division collaborates with stakeholders to design and implement improvements to the Scheme, delivering quality outcomes for participants and enhancing their experience with the agency. The Division focuses on creating process, platform, and practice solutions that address Agency priorities and embeds co-design and a stakeholder-focused approach into our work.

Key Responsibilities

  • Research and Insights: Researching and identifying insights to enhance the Agency's understanding of information.
  • Service Design and Documentation: Co-creating and documenting the current state of services through design and research to identify participant and staff experiences and business processes.
  • Process Design and Improvement: Co-creating and co-facilitating process design improvements and co-facilitating design-thinking sessions with service users to design and test future services.
  • Advocacy and Stakeholder Engagement: Advocating for the voice and experience of participants and stakeholders throughout work processes.
  • End-to-End Service Oversight: Overseeing end-to-end service experiences to ensure they align with the Digital Service Standard and meet participant and staff needs consistently across all touchpoints.

Requirements

  • Australian Citizenship
  • Experience in preparing draft written material, including business cases, plans, executive briefs, and corporate documentation
  • Experience in Service Design

Interested? What Next?

Submit your CV and cover letter below.

Note: Applications close on 02 July 2024. Only successful applicants will be contacted.

Reference: REGVIC2410

Apply now and make a meaningful impact in a stakeholder-focused Federal Government organisation

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

  • El1 & El2 Levels Federal Gov Roles

    2 weeks ago

    Richmond, Australia HOBAN Recruitment Full time

    **EL1 & EL2 LEVELS FEDERAL GOV ROLES** **Location**:Melbourne **Work Type**:Contract **EL1 and EL2 Level roles** - Fantastic hourly rate ranging between $602.55 to $754.20 per day + Super. - Hybrid work arrangement offering flexibility in Richmond or Geelong. - Opportunity to contribute to a meaningful cause with professional development opportunities. Are...

  • El1 & El2 Levels Federal Gov Roles

    2 weeks ago

    Richmond, Australia HOBAN Recruitment Full time

    EL1 & EL2 LEVELS FEDERAL GOV ROLESLocation:MelbourneWork Type:ContractEL1 and EL2 Level roles Fantastic hourly rate ranging between $602.55 to $754.20 per day + Super. Hybrid work arrangement offering flexibility in Richmond or Geelong. Opportunity to contribute to a meaningful cause with professional development opportunities.Are you ready to make a...

  • Government Relations Officer

    2 weeks ago

    Richmond, Australia Talent International Full time

    Job Details:LocationRichmondSalaryUp to AU$58.5 per hourJob TypeFull TimeRefBBBH97489_ ContactLiam LasslettPostedabout 3 hours agoThe opportunityOur client is a community focused federal government agency. They have an exciting opportunity available for a Government Relations Officer, to join the Government Relations branch in overseeing scheme transition...

  • Aps4/5 Project Coordinator

    7 days ago

    Richmond, Australia DFP Recruitment Services Full time

    **Job description**: - **Federal Government opportunity in Richmond**: - ** 12 month assignment | Monday - Friday, 37.5 hours per week | Hybrid work arrangements**: - ** APS4 $43.82 Per hour+Super | APS5 $55.25 Per hour+Super** On behalf of a large Federal Government Agency, we are looking for experienced Project Coordinators to join an IT Transformation...

  • EL1 Clinical Advice and Design

    4 weeks ago

    Richmond, Australia Randstad Australia Full time

    EL1 Clinical Advice and DesignTired of working at a senior level but not being able to make structural change where it matters? Use your clinical and research experience within health or disability providers to provide evidence-based assessment improvements for a key Federal Government agency.Randstad has recently been voted Top Recruiter of the Year for the...

  • EL1 Clinical Advice and Design

    1 month ago

    Richmond, Australia Randstad Australia Full time

    EL1 Clinical Advice and DesignTired of working at a senior level but not being able to make structural change where it matters? Use your clinical and research experience within health or disability providers to provide evidence-based assessment improvements for a key Federal Government agency.Randstad has recently been voted Top Recruiter of the Year for the...

  • Aps4/5 Project Coordinator

    2 weeks ago

    Richmond, Australia DFP Recruitment Services Full time

    Job description:- Federal Government opportunity in Richmond: 12 month assignment | Monday Friday, 37.5 hours per week | Hybrid work arrangements:- APS4 $43.82 Per hour+Super | APS5 $55.25 Per hour+SuperOn behalf of a large Federal Government Agency, we are looking for experienced Project Coordinators to join an IT Transformation project.You will be...

  • Aps6 Ict Workforce Coordinator

    2 months ago

    Richmond, Australia DFP Recruitment Services Full time

    **Job description**: **The Opportunity** On behalf of a large Federal Government Agency, we are looking for an APS6 ICT Workforce Coordinator. This role will work as part of the technology business management team. This is a 12 month assignment based in Geelong or Richmond and will be working Monday - Friday, 37.5 hours per week. The APS6 ICT Workforce...

  • Aps6 Ict Workforce Coordinator

    1 day ago

    Richmond, Australia DFP Recruitment Services Full time

    **Job description**: **The Opportunity** On behalf of a large Federal Government Agency, we are looking for an APS6 ICT Workforce Coordinator. This role will work as part of the technology business management team. This is a 12 month assignment based in Geelong or Richmond and will be working Monday - Friday, 37.5 hours per week. The APS6 ICT Workforce...

  • El2 Program Manager

    3 weeks ago

    Richmond, Australia DFP Recruitment Services Full time

    **Job description**: **The Opportunity** On behalf of a large Federal Government Agency, we are looking for a Program Manager to join the PMO and oversee a portfolio of projects across the transformation team. This is a 12 month assignment, based in Geelong or Richmond and will be paying a daily rate of $754.20 per day plus super. **As the EL2 Program...

  • Aps4 Administration Officer

    2 weeks ago

    Richmond, Australia DFP Recruitment Services Full time

    **Job description**: **The Opportunity** On behalf of a large Federal Government Agency based in Richmond or Geelong, we are looking for an APS4 Administration Officer. This will be 12-month assignment. The role will be Monday to Friday, 37.5 hours per week paying $43.82 per hour plus super. The Administration Officer will provide administrative and...

  • Aps4 Admin Support Officer

    3 weeks ago

    Richmond, Australia DFP Recruitment Services Full time

    **Job description**: **The Opportunity** On behalf of a Federal Government Agency, we are looking for an APS4 Administrator to join the Strategic Advisory Team based in either Geelong or Richmond. This is a 12 month assignment, working Monday to Friday, 37.5 hours per week and paying $43.82 per hour plus super. As this role is with a Federal Government...

  • El2 Digital Product Owner

    3 weeks ago

    Richmond, Australia DFP Recruitment Services Full time

    **Job description**: **The Opportunity** On behalf of a large Federal Government Agency, we are looking for a Digital Product Owner to lead the design, plan and delivery of a new digital portal. This is a 12 month assignment and will be based in Richmond or Geelong. **Duties include;** - Oversee the governance of Digital programs across all phases - Lead...

  • Aps4 Administration Support Officer

    2 weeks ago

    Richmond, Australia DFP Recruitment Services Full time

    **Job description**: On behalf of a large Federal Government agency, we are looking for an APS4 Administration Support Officer. This opportunity is a 12-month temporary assignment based in Richmond. The APS4 Administration Support Officer will communicate with internal and external stakeholders and provide a high-level of administrative support on...

  • Aps6 IT Project Coordinator

    7 days ago

    Richmond, Australia DFP Recruitment Services Full time

    **Job description**: - **Federal Government opportunity in Richmond**: - ** 12 month assignment | Monday to Friday | 37.5 hours per week | Hybrid work arrangements**: - ** $65-$75 per hour plus Super** On behalf of a large Federal Government Agency, we are looking for an IT Project Coordinator working as part of a multi-discplinary team delivering a...

  • El2 Program Manager

    2 weeks ago

    Richmond, Australia DFP Recruitment Services Full time

    Job description:The OpportunityOn behalf of a large Federal Government Agency, we are looking for a Program Manager to join the PMO and oversee a portfolio of projects across the transformation team. This is a 12 month assignment, based in Geelong or Richmond and will be paying a daily rate of $754.20 per day plus super.As the EL2 Program Manager, you will;...

  • Aps4 Payments Officer

    4 weeks ago

    Richmond, Australia DFP Recruitment Services Full time

    **Job description**: **The Opportunity** On behalf of a large Federal Government Agency, we are looking for multiple APS4 Payments Officers to join the team based in Richmond. The APS4 Payments Officers will have a considerable level of contact with internal and external stakeholders and will be required to investigate and resolve outstanding payment...

  • Aps4 Assurance Planning Team Officer

    4 weeks ago

    Richmond, Australia DFP Recruitment Services Full time

    **Job description**: On behalf of a large Federal Government Agency, we are looking for **APS4 Assurance Planning Team Officer** to join the reform and transition team. The positions will provide operational and administrative support within the service delivery area. You will have a public contact role and may be required to communicate with and provide...

  • Aps6 Ict Workforce Coordinator

    2 weeks ago

    Richmond, Australia DFP Recruitment Services Full time

    Job description:The OpportunityOn behalf of a large Federal Government Agency, we are looking for an APS6 ICT Workforce Coordinator. This role will work as part of the technology business management team. This is a 12 month assignment based in Geelong or Richmond and will be working Monday - Friday, 37.5 hours per week.The APS6 ICT Workforce Coordinator is a...

  • As4 Payments Officer

    3 weeks ago

    Richmond, Australia DFP Recruitment Services Full time

    **Job description**: **The Opportunity** On behalf of a large Federal Government Agency, we are looking for multiple APS4 Payments Officers to join the team based in Richmond and Geelong. The role is a 12-month assignment working 37.5 hours per week, paying $44 per hour plus super. The APS4 Payments Officers will have a considerable level of contact with...