Concierge

1 month ago

Gold Coast, Australia Grupo Mantra Full time

Peppers Soul  is a beachfront hotel towering 77 storeys over the rest of Surfers Paradise and offering prestigious luxury accommodation. From its valet parking to its impressive beachfront views and the HYDE Paradiso restaurant everything about this landmark hotel represents Luxury.

Do you go the extra mile to create a memorable guest experiences? Join our motivated and vibrant Front Office Team as a  Casual Concierge  and build your career with Accor. 

As our next Concierge, you will: 

Be the first point of contact for guests arriving at the property
Have the pivotal responsibility of creating a genuine and welcoming first impression 
Be required to provide continuing exceptional customer service to all guests throughout their stay
Assist with valeting guest cars 
Store luggage and carry bags to rooms
Provide helpful and accurate local knowledge to guests in an informative manner

What we are looking for:
Exceptional communicative and interpersonal skills
A person with a wide array of local knowledge or the ability to learn and expand current knowledge in a timely manner
Someone with an open drivers license 
Outstanding customer service skills and a personable, energetic demeanour

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