Senior Presales Consultant

5 months ago

Sydney, Australia Provenir Full time
Why You Should Join Us Provenir is a global fintech company with offices across North America, the UK, Latin America, India, and Singapore. Recognized by the Global BankTech Awards as the 2023 “Best Credit and Risk Solution by a Vendor”, we help fintechs, financial institutions, and payment providers make smarter decisions, faster. We are passionate about technology and empowering businesses to become industry leaders. As a leading provider of decisioning, and analytics products for financial services and other industries, we empower businesses to create digital-first decisioning solutions that drive business growth. If you’d like to work at an innovative fintech with a global footprint that is redefining the industry, then we want you What You’ll Do  Provenir is seeking a Senior Presales Consultant who is a business thought leader and will partner with the company’s customer-facing teams to sell Provenir’s risk-decisioning platform. The role of this consultant is to understand the customer’s business challenges and use expert knowledge of the Provenir solutions from a business and technical perspective, to deliver a compelling proposition with strong emphasis on the value that can be delivered. In this role you will establish yourself as a ‘go-to’ expert both internally and externally. This is a remote role, but the successful candidate will be base in Sydney or Melbourne . The ability to travel on a short-term basis is required. What's Required External Focus: Conduct customer discovery to elicit needs, issues, and pain points . Create compelling  story-telling demonstrations and presentations of the Provenir offering to address the customer’s challenges. Articulate the benefits and the potential value of the proposed solution to the customer.  Support the sales cycle as required in addition to the above, for example, through Q&A sessions and workshops . Contribute to answering customer RFPs; responsible for the business and technical content of the response, by adapting template responses, writing others, and coordinating appropriate subject matter experts company wide. Build and nurture technical relationships with your counterparts on the client side Internal Focus: Collaborate with sales and other relevant internal stakeholders to address prospect objections or cover functional gaps, to ensure a balanced commercial decision can be made and all internal impacts are assessed. Document the sales process artifacts including customer needs and potential solution options - as discussed with the customer – to ensure a smooth transition to the Professional Services delivery organization. Share and seek out developed best practice content and documentation with other global members of the Presales team and the wider Provenir team for continuing education, demonstration, and process improvement. Contribute to internal enablement sessions including new starter onboarding sessions, lunch-and-learns, etc. Work closely with the Product Managers to ensure learnings and insights from customer interactions are fed back and incorporated in roadmaps to ensure the continued relevance of our solutions in the market. Qualifications, Strengths, and Skills A minimum of five years demonstrable experience in working with sales teams either for a software vendor or consulting A minimum of three years working within the financial services industry within decisioning , with knowledge of the following areas adding value: credit risk, AI/machine learning, fraud risk/financial crimes prevention, business analytics  Nice to have at least 1 year of experience working in Banks A bachelor’s degree in business, computer science or similar/related major Intellectual curiosity and a comfortable storyteller and presenter Proven experience working with and building trust and relationships with multiple internal and external stakeholders.  Excellent planning skills with ability to prioritize and manage work for a team with varied priorities.  Excellent documentation and communication skills with strong attention to detail  Minimum university-level writing, proofreading, and editing skills a must. Experience with enterprise technology , basic programming and knowledge of integration patterns is useful, but not required. Experience on teams implementing software or managing software projects in some capacity is preferred, but not required. Team player who is also able to work independently.  What You’ll Love about Us Our employees are empowered to be curious, forward-thinking leaders. We ask them to explore the uncharted and invent the unimagined. That’s what makes Provenir unique. We offer comprehensive health and wellness plans. You will enjoy paid time off and company holidays, flexible and remote-friendly options, along with benefits to plan for your future.

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