Senior Business Analyst

2 weeks ago

Surry Hills, Australia WooliesX Full time

Senior Business Analyst - Gifting

  • Join a customer-obsessed technology business at the heart of Australia’s largest retailer
  • Opportunity to work across the latest technology and methodology
  • Permanent role with true working from home flexibility

About Us

Wpay is a retail payments platform designed for retailers. Our end-to-end solution will deliver seamless payments, administrative efficiencies and deeper customer engagement and understanding for businesses. We’re building beyond payments - offering retail merchants a comprehensive, customisable, one-stop digital platform for creating and managing commerce experiences to help business flow.

We’re backed by Australia’s largest retail group - with over 1.3 billion transactions processed yearly, we’re Australia’s largest non-bank payments platform. The platform is built to evolve and continually deliver richer retail experiences. We’re always looking for committed, talented people who want to help create better experiences for businesses and customers.

Together we can create Australia's leading buying, selling, saving and giving experiences every day.

About the Role

We are looking for a Senior Business Analyst who is highly technical to join the Gifting service team that is responsible for providing API enabled gifting solutions. In this role, you will lead the requirements gathering, design, and implementation of new solutions. You will work closely with cross-functional teams, including product, engineering, operations and external vendors, to ensure the successful delivery of projects on-time and within budget.

What You'll Do

  • Developing product documentation (eg. process maps, context diagrams, sequence diagrams, etc), whilst collaborating with key stakeholders to find the right approach and solutions to solve the most valuable and interesting problems.
  • Assisting the product team with building the roadmap and maintaining a backlog that's aligned to the product strategy, translating requirements into high-quality user stories, including personas and acceptance criteria, ensuring the stories can be tested both functionally and non-functionally.
  • Providing leadership to squad members in the delivery and execution of sprint goals, facilitating agile ceremonies, inclusive of sprint planning, refinement, showcases and quarterly planning sessions.
  • Ensuring that all collaborative decisions provide the targeted outcome for the customer, the business, the product and platform missions and ensuring the squad is always focusing on the right priorities.
  • Execute exploratory to user acceptance testing to ensure solutions have the highest level of quality.
  • Working with the UX team to define the Customer Experience and critically analysing what is required in the near vs longer term to deliver the vision.

What You’ll Bring

  • 5+ years of strong Business Analysis experience, with the ability to review and challenge business requirements, define efficient solutions, and map solutions to business outcomes.
  • Agile delivery experience, including participating in delivery estimation and planning, with exposure to the Atlassian product suite, JIRA and Confluence.
  • Ability to provide the right level of technical specifications to facilitate efficient delivery processes.
  • A willingness to learn new skills and get hands on with build and testing activities.
  • Extensive experience in working with Restful API and microservices technologies.
  • Figma, front end and back end development, and gift card processing within retail payments experience will be highly valued.

What You'll Experience

  • Team discounts across our range of Woolworths Group brands and a robust rewards program.
  • A global business with endless career possibilities around every corner and across every discipline.
  • A progressive and flexible ‘work from anywhere' policy that allows you to harmonise work, life and your wellbeing.
  • Parental Leave provisions and various leave types, including but not limited to Study Leave and Sports Representation Leave.
  • A range of programs to help you prioritise and manage your well-being, including 24/7 access to the Sonder app.

Joining the Group

As an inclusive, team-first company, our people are at the core of everything we do. 

We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage. We are proud to be recognised as a Gold Tier Employer in the Australian Workplace Equality Index for LGBTQ+ inclusion and as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency.

As our Group continues to evolve, innovate and support our communities, we encourage our team members to do the same with their own careers, by providing ongoing opportunities to grow and make a real difference. 

We value flexibility, and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing. 

We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating better experiences – for our customers and for each other.

We’d love to hear from You

If you meet a number of the requirements, but not all, we encourage you to submit your application. You can learn more about working with us on LinkedIn or via www.wowcareers.com.au. #hybrid

Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Woolworths Group is not responsible for any fees related to unsolicited resumes.

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