Customer Service

6 days ago


Canberra, Australia HOBAN Full time

HOBAN Recruitment is recruiting for a Sales Assistant located in a unique and historically significant setting. This role is perfect for someone who thrives in customer-facing positions, possesses excellent product knowledge, and can connect with customers to offer a memorable shopping experience.

  • Use your knowledge of Australian Military History to engage with visitors
  • Achieve sales targets through expert product advice and promotion
  • Provide outstanding customer service, helping visitors with purchases, inquiries, and inventory access
  • Maintain the shop's presentation with visual merchandising and housekeeping
  • Manage cash handling, EFTPOS transactions, and reconciliation
  • Assist with stock receipting, replenishment, and stocktake

Benefits:

  • Be part of a team committed to commemorating Australia's history
  • Enjoy a supportive and collaborative workplace
  • Opportunity to deepen your knowledge of Australian Military History
  • Contribute to a meaningful mission while developing retail expertise

About You:

  • Customer Service Focus: Proven experience in a retail environment, building relationships and providing exceptional service
  • Sales-Driven: Committed to achieving sales budgets and KPIs
  • Transaction Skills: Proficient in cash handling, EFTPOS, and POS systems
  • Team Player: Self-motivated, organised, and able to multitask effectively in a fast-paced setting
  • Detail-Oriented: Skilled in visual merchandising and maintaining high presentation standards
  • Bonus: Knowledge of Australian Military History or a willingness to learn

Please note that you need to be an AUSTRALIAN Citizen to work with us at this Federal Government client.

Apply today to be part of a team that connects with visitors through shared stories and history.

At HOBAN we encourage applications from people with disability, people from diverse cultural and linguistic backgrounds, people of all genders, LGBTI people, and Aboriginal and Torres Strait Islander people.

We provide reasonable adjustments; including alternate formats to the recruitment process for individuals with disability. If you require an adjustment to be made during the recruitment process, please email our Adjustments Coordinator at adjustments@hoban.com.au or visit hoban.com.au/adjustments for additional contact details.


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