Relief Customer Service Consultant

1 month ago

Bendigo, Australia Bank Australia Full time

Do you want to be part of using the business of banking as a force for good? Do you want to create positive impact for people and the planet? Bank Australia is the bank for people who want to be part of a movement creating a fairer and more just world.

We’re growing fast as more people choose to align their banking with their values. We’re a customer owned, B Corp certified bank. We empower our staff and 185,000+ customers to be part of the clean money movement.

We currently have a permanent, full time opportunity for a Relief Customer Service Consultant to join our Bendigo branch. The successful applicant will be self-motivated, have excellent communication and interpersonal skills and enjoy working in a team environment.

While this role will be based in our Bendigo branch, there will be a requirement for the successful candidate to provide relief cover to branches across metro Melbourne, regional Victoria and interstate. A current driver’s license is highly desirable and flexibility to attend any branch location at short notice is essential.

Why join us

  • We have big plans to become Australia’s most trusted bank and a leading purpose-driven business.
  • As a certified B Corp, we’re part of a global business community who meet the highest social and environmental standards, putting purpose over profit.
  • Every role and person in our bank is essential to bringing our values, purpose and aspiration to life.
  • We offer flexible working options, competitive salary and 13% super.
  • Our staff have access to a range of meaningful benefits to support their physical and mental wellbeing including 24/7 free counselling, free flu vaccinations and discounted gym memberships.
  • We also support staff with study assistance, paid parental leave (regardless of gender), volunteer, bereavement, gender affirmation and family violence leave; and the opportunity for bonus annual leave.
  • We support our staff to grow their careers through learning and development and an organisational culture where we reward and recognise innovation and values, not long hours.
  • We are committed to building an inclusive culture and a diverse workforce that reflects the Australian community.
  • We care for a conservation reserve – where we work with key partner organisations to protect threatened species and involve staff in conservation.

What you will be doing

  • Providing exceptional customer service to meet the banking requirements of our customers
  • Assisting in the development of long term mutually rewarding relationships between our bank and its customers
  • Identifying opportunities to market our range of financial products and services
  • Promoting Bank Australia in a positive and professional way in our social, environmental and sustainability strategies
  • Positively contributing to the success of our branches.

What you will bring

  • A track record in excellent customer service
  • Flexibility and willingness to travel between Bank Australia branches as required
  • Confidence in building strong relationships with customers
  • Well-developed written, verbal and interpersonal skills
  • The ability to determine priorities and work effectively under pressure
  • FSRA Tier 2 accreditation preferred
  • Previous customer service/sales experience is essential
  • Commitment to Bank Australia’s purpose, aspiration, values and brand as well as the B Corp ethos.

By submitting an application you agree to Bank Australia’s Privacy Policy for applicants and confirm that you are legally able to work in Australia. Bank Australia is an equal opportunity employer committed to sustainable development. We encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander people, people from different cultural backgrounds and people with disabilities because we want to reflect the diversity of our communities. We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace.

Bank Australia reserves the right to withdraw this advertisement at any time. Candidates will be progressed as applications are received, rather than after the advertisement closure date. If you wish to be considered, please submit your application as soon as possible. Please note, the successful candidate will be subject to satisfactory background checks including but not limited to police and previous employment.

  • Relief Customer Service Consultant

    1 week ago

    Bendigo, Victoria, Australia Bank Australia Limited Full time

    Bank Australia - Relief Customer Service ConsultantWe are looking for a Relief Customer Service Consultant to join our Bendigo branch at Bank Australia, a customer-owned B Corp certified bank. Be part of a movement creating a fairer and more just world while aligning your banking with your values.What we offer:Opportunity to be part of Australia's most...

  • Relief Customer Service Consultant

    2 weeks ago

    Bendigo, Australia Bank Australia Full time

    Posted: 22/05/2024 Closing Date: 22/06/2024 Job Type: Contract Location: Bendigo Job Category: Banking and Financial Services Do you want to be part of using the business of banking as a force for good? Do you want to create positive impact for people and the planet? Bank Australia is the bank for people who want to be part of a movement creating a...

  • Customer Advisor

    4 weeks ago

    Bendigo, Australia National Australia Bank Full time

    Customer Advisor - Leave & Relief - Bendigo **Customer Advisor - Leave & Relief - Bendigo** **Job no**: 794297 **Business unit**: Personal Banking **Primary position location**: 57-59 Mitchell St, Bendigo, VIC **Work type**: Casual **Region**: VIC- North West region - **Bendigo Branch**: - **Make a real difference for our customers and...

  • Customer Advisor

    4 weeks ago

    Bendigo, Australia National Australia Bank Full time

    Customer Advisor - Leave & Relief - Bendigo **Customer Advisor - Leave & Relief - Bendigo** **Job no**: 794297 **Business unit**: Personal Banking **Primary position location**: 57-59 Mitchell St, Bendigo, VIC **Work type**: Casual **Region**: VIC- North West region - **Bendigo Branch**: - **Make a real difference for our customers and...

  • Relief Cleaner Wanted in Bendigo

    2 weeks ago

    Bendigo, Australia Higeniq Cleaning Services Full time

    **Relief Cleaner Wanted in Bendigo & Surrounds** We are looking for a relief cleaner to service Bendigo & surrounding areas to fill in for cleaners who are unable to attend their scheduled shifts. Majority of these shifts will be after 6:00pm from Monday through to Sunday. Potential to work Public Holidays as well. Sites that will need servicing include...

  • Customer Service Consultant

    3 weeks ago

    Bendigo, Australia Bank Australia Full time

    Posted: 24/04/2023 Closing Date: 24/05/2023 Salary: $59,079.00 - $92,569.00 Job Type: Permanent - Part Time Location: Bendigo Job Category: Banking and Financial Services Do you want to be part of using the business of banking as a force for good? Do you want to create positive impact for people and the planet? Bank Australia is the bank for people who...

  • Customer Service Consultant

    1 week ago

    Bendigo, Australia Bank Australia Full time

    Posted: 26/04/2024 Closing Date: 26/05/2024 Job Type: Contract Location: Bendigo Job Category: Banking and Financial Services Do you want to be part of using the business of banking as a force for good? Do you want to create positive impact for people and the planet? Bank Australia is the bank for people who want to be part of a movement creating a...

  • Customer Services Consultant

    2 weeks ago

    Bendigo, Victoria, Australia Bupa Full time

    About the HomeBenefits of BupaSupportive, collaborative, and caring team cultureContinual learning and development opportunitiesInternal transfers across our care homesDiscounts on Bupa products - Healthcare, Optical, Dental & other retail partnersAbout the RoleAs the Office Administrator - known as a Customer Service Consultant (CSC) in Bupa, you will work...

  • Customer Service Consultant

    1 week ago

    Bendigo, Victoria, Australia Bank Australia Full time

    Posted: 04/08/2023Closing Date: 04/09/2023Job Type: ContractLocation: BendigoJob Category: Banking and Financial ServicesDo you want to be part of using the business of banking as a force for good? Do you want to create positive impact for people and the planet? Bank Australia is the bank for people who want to be part of a movement creating a fairer and...

  • Relief Batcher/driver Bendigo

    2 weeks ago

    Bendigo, Australia Hanson Full time

    **Drive and Deliver** Hymix are a company that provide premium concrete products and lead the industry in innovative concrete solutions. Our Bendigo Plant is now seeking a **HR Truck Driver/Relief Batcher** to join our team in **Bendigo**, 2 hours drive north of the Melbourne CBD. We are looking for a driver who is passionate about safety, results focused...

  • Telstra Retail: Customer Service

    2 weeks ago

    Bendigo, Australia Telstra Full time

    Employment Type Permanent Closing Date 22 Apr 2024 11:59pm Job Title Telstra Retail: Customer Service & Sales Consultant Job Summary As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your...

  • Part Time Customer Service

    3 days ago

    Bendigo, Australia Telstra Full time

    Employment Type Permanent Closing Date 20 Mar 2024 11:59pm Job Title Part Time Customer Service & Sales Consultant BENDIGO (MARKETPLACE) Job Summary As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and...

  • Part Time Customer Service

    3 weeks ago

    Bendigo, Australia Telstra Full time

    Employment Type Permanent Closing Date 27 Mar 2024 11:59pm Job Title Part Time Customer Service & Sales Consultant BENDIGO LANSELL PLAZA Job Summary As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and...

  • Relief Batcher/driver Bendigo

    1 week ago

    Bendigo, Victoria, Australia Hanson Full time

    Drive and DeliverHymix are a company that provide premium concrete products and lead the industry in innovative concrete solutions.Our Bendigo Plant is now seeking a HR Truck Driver/Relief Batcher to join our team in Bendigo, 2 hours drive north of the Melbourne CBD. We are looking for a driver who is passionate about safety, results focused and have a...

  • Scheduling & Dispatch Officer

    3 weeks ago

    Bendigo, Australia Service Stream Full time

    Primary Location Bendigo - Maintenance Services Job Description Summary Responsible for the scheduling, coordination and dispatch of work to operational staff based on customer requirements, operational priorities, and availability of both internal and external resources. The Scheduling and Dispatch Officer will be the key interface between the Client...

  • Full Time Customer Service

    2 months ago

    Bendigo, Australia Telstra Full time

    Employment Type Permanent Closing Date 30 Jan 2023 11:59pm Job Title Full Time Customer Service & Sales Consultant BENDIGO MARKETPLACE Job Summary As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and...

  • Customer Service Team Member

    2 weeks ago

    Bendigo, Australia APCO Service Stations Full time

    **About APCO** Everyone loves to support a local business and APCO is exactly that. Established in the late 1970's in Victoria, APCO is an Australian owned, independent petrol and convenience retailer with strong core family values and exceptional customer service at the heart of what we do. With 25 stores across Victoria and NSW, APCO is leading the way in...

  • Customer Service Consultant

    3 weeks ago

    Bendigo, Australia Davidson Group Services Full time

    We have multiple Full-time and 12 month Fixed term contracts for Inbound Customer Support Officers based in Bendigo. Put your existing Administrative and Customer Service skills to use working for one of Australia’s leading Trustees in their Customer Service division. In these challenging and uncertain times the mental health and well-being of Victorian...

  • Customer Service Consultant

    1 week ago

    Bendigo, Victoria, Australia Davidson Group Services Full time

    We have multiple Full-time and 12 month Fixed term contracts for Inbound Customer Support Officers based in Bendigo.Put your existing Administrative and Customer Service skills to use working for one of Australia's leading Trustees in their Customer Service division. In these challenging and uncertain times the mental health and well-being of Victorian...

  • Customer Service

    3 weeks ago

    Bendigo, Australia SMAART Recruitment Full time

    This is your chance to work for a company with the community at its core with profits going back to the people! All employees are encouraged to be themselves and to bring their whole selves to work every day. Due to a recent company merger, growth & the rollout of new campaigns, we are on the lookout for **8 x Customer Service Consultants **starting on...