Guest Service Officer
1 month ago
Guest Service Officer - Front Office
Park Hyatt Park Hyatt Sydney AU - NS - SydneyFront OfficeHourly/Entry Level EmployeeFull-timeReq ID: SYD002567Local
Summary
About Park Hyatt Sydney
Finding luxury in every detail, Park Hyatt hotels provide an experience of sophisticated, contemporary luxury. Located among the world’s premier cities and resort destinations, each custom-designed Park Hyatt hotel combines distinct regional character with elegant brand touches.
Park Hyatt Sydney is recruiting for a professional Guest Service Officer to join our Front Office team. Join us to redefine luxury.
About the Role
In the role of Guest Service Officer you will be responsible for the guest’s arrival and departure experience. Reporting to the Front Office Manager, you will be enjoying an inclusive working environment within a dynamic team that extends beyond the realms of Front Office.
This varied and dynamic role provides a chance to develop your professional hospitality career within an international company; either in Australia or overseas.
Main Responsibilities
Personally and frequently verifies that guests are receiving the best possible service during arrival and departure. To accept room reservations accurately and efficiently and enter the reservation into the computer system immediately. To be familiar with the handling of cashiering functions. Verifies arrival and departure details and arranges luggage handling and transportation and other services requested by guests. To have a sound knowledge of the local environment with regard to attractions, places of interest, restaurants, shopping areas etc. Works closely with other Front Office personnel in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
Qualifications
Good Computer Skills particularly in the use of MS Office. Ability to work under pressure. Positive, can-do attitude Diploma/certificate in Hospitality or Tourism Management is desirable. Knowledge of Opera/Fidelio is desirable. Preferable prerequisite knowledge of the Travel/Hotel industry but not essentialWorking at Park Hyatt Sydney will include:
Access to employee benefits such as complimentary shift meals, discounts for the Spa and all Food and Beverage outlets Access to complimentary and discounted Hyatt accommodation worldwide Access to internationally recognised learning and development programs and opportunities Access to an employee assistance program and paid family leave benefits Being part of a diverse and inclusive team, passionate about their work-
Guest Service Manager
4 weeks ago
Sydney, Australia Marriott International, Inc Full time**Job Number** 24014262 **Job Category** Rooms & Guest Services Operations **Location** Pier One Sydney Harbour Autograph Collection, 11 Hickson Road, Sydney, New South Wales, Australia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in...
-
Guest Service Manager
4 weeks ago
Sydney, Australia Marriott International, Inc Full time**Job Number** 23209670 **Job Category** Rooms & Guest Services Operations **Location** Pier One Sydney Harbour Autograph Collection, 11 Hickson Road, Sydney, New South Wales, Australia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in...
-
Guest Service Agent
1 month ago
Sydney, Australia Hilton Full timeGuest Service Agent This Position is for Australian residents only or applicants who have the legal right to work in Australia, visa sponsorship opportunities are not available. About West HotelWest Hotel Sydney, Curio Collection by Hilton is located near Barangaroo at 65 Sussex Street Sydney. West offers discerning corporate and leisure travellers a truly...
-
Guest Service Agent
4 weeks ago
Sydney, Australia Hilton Full timeThis Position is for Australian residents only or applicants who have the legal right to work in Australia, visa sponsorship opportunities are not available. About West HotelWest Hotel Sydney, Curio Collection by Hilton is located near Barangaroo at 65 Sussex Street Sydney. West offers discerning corporate and leisure travellers a truly unique hotel...
-
Guest Service Agent
4 weeks ago
Sydney, Australia Hilton Full time**This Position is for Australian residents only or applicants who have the legal right to work in Australia, visa sponsorship opportunities are not available. **West Hotel Sydney is a seven day a week, 24hour a day business and you may be required to work during any of these operating times at consultation** **About West Hotel** West Hotel Sydney, Curio...
-
Guest Service Agent
2 days ago
Sydney, Australia AccorHotel Full time**Company Description** Join** us at Accor, **where** life pulses **with** passion!** As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all...
-
Guest Service Agent
2 days ago
Sydney, Australia Accor Full timeCompany Description Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able...
-
Guest Service Agent
5 hours ago
Sydney, Australia Accor Full timeCompany DescriptionJoin us at Accor, where life pulses with passion!As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able...
-
Guest Service Agent
4 weeks ago
Sydney, Australia Marriott International, Inc Full time**Job Number** 23090381 **Job Category** Rooms & Guest Services Operations **Location** Pier One Sydney Harbour Autograph Collection, 11 Hickson Road, Sydney, NEW SOUTH WALES, Australia **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management Are you curious, outgoing and warm with a touch of playfulness? Pier...
-
Guest Service Concierge
4 weeks ago
Sydney, Australia Hatch Full time** This role is at Bank of Queensland (not for Hatch)** Hatch is supporting Bank of Queensland to find a great Guest Service Concierge to join their Administration team. Hatch exists to level the playing field for people as they discover a career that’s right for them. We model this in our hiring process for our partners like Bank of Queensland. **About...
-
Guest Service Agent
4 weeks ago
Sydney, Australia Wyndham Destinations Full time**We Put the World on Vacation**: At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our vacation ownership brands, Club Wyndham, Worldmark, Margaritaville Vacation Club, and Shell Vacations Club, include more than 245 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every...
-
Guest Services Concierge
4 weeks ago
Sydney, Australia Bank of Queensland Full time**About the Role** The Guest Service Concierge works closely with the Front of House Manager and is the face and custodian of the BOQ client floor. Guest Service Concierge is responsible for the welcoming of clients, guests and employees to the floor, providing a seamless experience upon arrival & departure and registering of external guests/visitors, as...
-
Guest Service Concierge
4 weeks ago
Sydney, Australia Bank of Queensland Full time**About the Role** As Guest Service Concierge you will work closely with the Front of House Manager and will be the face and custodian of the BOQ client floor. You’ll be responsible for the welcoming of clients, guests and employees to the floor, providing a seamless experience upon arrival & departure. The intention of the role is to ensure the client...
-
Guest Services Advisor
7 days ago
Sydney, Australia NAB - National Australia Bank Full time**Work type**: Permanent Full time **Location**: NSW- Sydney CBD **A career that gives you more** Your career at NAB is about more than money, it's about serving our customers well and helping our communities prosper **About the role**: NAB Group Property manage and protect the Bank’s investment in over 400 retail branches, 30 business banking centres...
-
Guest Service All Rounder
4 weeks ago
Sydney, Australia MERCURE Full timeCompany Description As the flagship hotel for the Mercure brand within Australia we invite you to belong to something bigger. We are a big hotel, looking for some big talent! With 517 newly refurbished rooms, 9 conference rooms, and multiple food and beverage outlets, Mercure Sydney is on the look out for a vibrant Guest Service All Rounder. We are and will...
-
Guest Services Assistant
4 weeks ago
Sydney, Australia MJD Recruitment Full timeMake a difference at an International Law Firm! - $75,000PKG on offer - Brand new, state of the art offices in the heart of Sydney CBD! We are looking for an **organised Guest Services Assistant** who is a **natural born communicator** and **passionate about people.** *** This is an **exceptional opportunity** for anyone seeking that Corporate career...
-
Guest Services Agent
1 month ago
Sydney, Australia Courtyard by Marriott Full time**Job Description**: **Job Number** 23142546 **Job Category** Rooms & Guest Services Operations **Location** Courtyard Sydney-North Ryde, 7-11 Talavera Road, Sydney, NEW SOUTH WALES, Australia VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **Welcome to our family** As a world-class leader...
-
Overnight Guest Service Agent
4 weeks ago
Sydney, Australia Accor Full timeCompany Description Live the French Way, Discover Sofitel Darling Harbour . Outstanding people make it all happen and we are committed to creating an energising, rewarding and exciting work environment. Become part of a culture that is dedicated to executing exceptional luxury experiences for our guests. Job Description Please note this role is for...
-
Overnight Guest Service Agent
3 weeks ago
Sydney, Australia SOFITEL Full timeCompany DescriptionLive the French Way, Discover Sofitel Darling Harbour.Outstanding people make it all happen and we are committed to creating an energising, rewarding and exciting work environment. Become part of a culture that is dedicated to executing exceptional luxury experiences for our guests.Job DescriptionPlease note this role is for work hours...
-
Guest Services Assistant
4 weeks ago
Sydney, Australia MJD Recruitment Full timeA well-known Global law Firm!$75,000PKG on offerBrand new, state of the art offices in the heart of Sydney CBD!We are looking for an Exceptional Guest Services Assistant with strong customer service skills and an outgoing personality.This is an outstanding opportunity for anyone seeking a move to a Corporate environment with growth opportunities in...