Collections Officer

1 month ago


Adelaide, Australia Flexhive Full time

Our client seeks a Collections Officer / Credit Services to join their team based in Adelaide CBD.

  • Hybrid model: - flexible work arrangement
  • Learning and Development: Comprehensive training, support, and growth opportunities.
  • Remuneration: Competitive salary with potential for individual and team bonuses.

About the Role
As a Collections Officer/ Credit Services, you will play a pivotal role in managing overdue debts for clients by executing effective recovery strategies. This position is ideal for an emerging professional seeking to build a career in collections within a supportive and dynamic environment.

Key Responsibilities:

  • Debt Collection Activities:
  • Manage overdue debts, collection workflows, updating notes and systems regularly.
  • Issue demand communications (letters, emails, calls) and update client files
  • Negotiate payment plans and manage incoming client requests
  • Approve solicitor invoices and ensure timely closure of debtor files
  • Stakeholder Engagement and Service:
  • Provide prompt, courteous service to clients, colleagues, and other stakeholders
  • Maintain confidentiality and follow up on commitments with professionalism
  • Compliance and Process Adherence:
  • Follow internal and external guidelines, ensuring compliance with ACCC debt collection standards.
  • Participate in training on collection and compliance practices.
  • Continuous Learning and Growth
  • Embrace ongoing training with a 2-6-month period to master our systems and processes.
  • Opportunity to manage your own debt portfolio post-training, along with potential to earn commissions.

What We're Looking For:

  • Experience: Proven experience in a collections or accounts receivable role or similar industry
  • Knowledge: Strong understanding of collections processes
  • Skills: High-level communication, resilience, and attention to detail
  • Desirable: SA Collections Licence is beneficial, or willingness to obtain one.

Why work for our client?

  • Flexible Work Environment: Following your training, enjoy a hybrid model with three days in-office and two days working from home each week.
  • Learning and Development: Receive comprehensive training and support, with opportunities for growth and career progression.
  • Corporate Benefits: Access to travel insurance, corporate discounts, and a generous parental leave policy.
  • Accessible Location: Centrally located office with nearby parking options, bus stops, and easy access to public transit.
  • Remuneration: Competitive salary and opportunity to gain individual and team bonuses.
  • Excellent work culture: Work in a supportive team with a focus on continuous improvement

To Apply:

If you're passionate about collections and thrive in a results-oriented environment, apply now to join a team dedicated to making a difference for their clients. Please click to apply and if you have any questions, please email ann.richardsgoh@hudson.com

Reference number: BBBH241502
Profession:Accounting SupportAccounts Receivable/Credit Control

Accounting & FinanceInsolvency & Corporate Recovery

Accounting SupportAccounts Admin / Officers

Company: Hudson Australia
Date posted: 4th Nov, 2024


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