Head of Store Team Platform

2 weeks ago

Hawthorn East, Australia Coles Full time

JOB DESCRIPTION

We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with over 115,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact.

About the team

Our Technology team is the backbone of the business, building and maintaining the information technology infrastructure that support Coles Group. As a part of the Technology team, you get the opportunity to work through complex, challenging, meaningful problems using large data sets and new technologies to expand your skills and experience.

About the team

We’re one of Australia’s most iconic and trusted businesses. With over 120,000 people working across more than 2,500 retail outlets, we provide fresh food, groceries, general merchandise, liquor and fuel to millions of people every week. We’re proud of our top 30 listing on the Australian Securities Exchange (ASX). But we’re even prouder of the way we support our team, suppliers and the broader community – making life easier for each other and our customers.
 
As part of the broader Technology team, Store Team Platforms partner with the business to deliver quality technology solutions to make it easy for store team members to be customer obsessed.  

Our platforms include over 100 tools and applications used by store team members daily ranging from critical applications, multiple instore devices including smart phones, iPads and back-office PC’s Software and Applications that are used across 100,000+ Supermarkets Team members and the Store Support Centre

What you’ll be doing

You will lead the evolution of Store Team Member technology and will be accountable for technology strategy, transformation, and operations.  You will have overall accountability of the Store Team Member technology platform’s performance, including supporting growth, innovation and transformation.

You will be required to lead the Transformational Program Delivery inclusive of technology solutions that land change and business benefits including Task Management, Inventory Management and Digitizing Stocktake process.  You will execute the Store Team Member technology roadmap and deliver complex multi-year programs of work that underpin overall Operations strategy outlined by the Chief Operations Officer.

You will continuously drive simple, consistent and efficient processes ensuring the customer and stores are at the heart of decisions. Overseeing the operations, replenishment, automation, business units and brands in the Supply Chain Replenishment platform to ensure strategy is achieved.

You will be responsible for the planning and implementation of financial management including budgetary cost/benefit planning, monthly financial control and operational savings. 

Your stakeholder management skills are exceptional, and you have the ability to communicate effectively to all levels of the organisation, including c-suite and board level. You will be accountable to represent Store Team Member technology with the Coles Executive Leadership team and all General Management across Operations, Program Delivery and Strategic planning.

You have demonstrated ability in building and motivating a broad diverse team consisting of internal team members and several external partners across multiple global locations including Australia and India. You will lead the Store Team Member Tech group of more than 50 onsite team and vendors resources.

Key aspects of the role include executive/senior business engagement, sponsoring large scale program delivery, critical application support, team engagement and people initiatives.

You will ideally have strong technical skills and retail/grocery experience. 


 About you and your skills

•    Strong problem solving skills 
•    Thought leadership in Technology strategy and alignment with business objectives 
•    Market knowledge and experience in the delivery and management of retail, replenishment & forecasting and tech solutions
•    Financial and risk management skills
•    Senior stakeholder management skills
•    Application of the Coles values and behaviours in delivering extremely large CAPEX that are sustained in the long term.
•    Complex and large-scale vendor management
•    Ability to balance change programs and operational stability.
•    Managed large, outsourced arrangements with Tier 1 consultancy organisations.

We need a good communicator who is proactive, independent, motivated and keen to contribute to the team’s growth.
If this sounds like you, we’re keen to talk to you.

 

What’s in it for you?

  • Flexible working options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
  • Office perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
  • Discounts: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
  • Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
  • Opportunities for learning and development: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
  • Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
  • Investment in your future: Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.

About the recruitment process

We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email inclusionrecruitment@coles.com.au

Job ID: 138715

Employment Type: Full time

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