Lounge Attendant

1 week ago

Mascot, Australia AccorHotel Full time
Job Description

Essential duties of this role include, but are not limited to, the following:

  • Ensure accuracy whilst ordering and delivering food and beverage orders.
  • Clear and reset tables and ensure service areas are clean and tidy.
  • Maintain hygiene standards for food handling and presentation in line with expected outcomes.
  • Explain the menu to guests, assisting those with special dietary needs or preferences and providing timely assistance when recommending beverages.
  • Prior experience in the food and beverage industry would be beneficial.
  • Promote a safe workplace by recognising hazards and promoting general WHS practices.

Qualifications

Whilst technical experience is of importance to us, to be considered for the role, you will have the following:

  • A friendly, customer-focused attitude with the strive to provide total customer satisfaction.
  • Initiative to ensure that interactions with our customers are positive, intuitive and efficient.
  • Responsible Service of Alcohol (RSA) Certification.
  • Previous customer service or hospitality experience.
  • Confidence in liaising with various internal and external clients.
  • A high standard of grooming and personal presentation.
  • The ability and flexibility to work various rostered shifts, including early mornings, late evenings and weekends.
  • Excellent communication and interpersonal skills. 
  • Strong attention to detail and the ability to multitask. 
  • A positive team player and guest-centric mindset.
  • MUST have full working rights within in Australia


Additional Information

Employee Benefits for your hard work 

  • Work with two iconic businesses and experience the buzz of the airport and the Lounges.
  • Excellent working conditions & fantastic career opportunities 
  • Hotel discounts worldwide and exclusive travel benefits 
  • Access to staff duty-free store 

You will be engaged to work under the Hospitality Industry (General) Award [MA000009] 

Note: Successful applicants will be required to undergo a Federal Police check at their own cost (Will be reimbursed once approved) in order to gain ASIC certification

If you would like to be a part of our team, please apply now. 

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