Employment Service Administrator

1 month ago

Sunshine, Australia Youth Projects Ltd Full time

Not all heroes wear capes … but plenty of them are here at Youth Projects

A bit about us

We are an independent, registered charity providing front line support to young people and people experiencing homelessness to open pathways out of poverty and homelessness - breaking the cycle of disadvantage. Our focus is on respect, client-centred care, and harm prevention so people can lead longer lives, have improved health, meaningful employment, and a greater sense of belonging, safety, and security through our holistic model of care.

This is (some) of what we got up to:

  • Over 8,000 people accessed our services
  • Welcomed 16,431 visits to The Living Room
  • 80% of the young people we supported landed sustainable employment or education outcomes
  • More than 150,000 coffees were sold through our social enterprise cafes with $73K profit re-directed into homelessness and youth services
  • Experienced 130,000+ contacts through our harm minimisation program
  • Awarded ‘Great Place to Work’ 2022 and 2023
  • Providing a safe and inclusive workplace as 88% of our 2024 workforce identifying to have lived or living experience

Want to challenge yourself and see what real change looks like? Come join the Youth Projects Team.

A bit about the role

As an Employment Service Administrator, you will be an essential member of our team, ensuring the successful management of the Transition to Work (TtW) program's wage subsidy processes. Your primary responsibilities will include overseeing wage subsidy approvals and the reimbursement process, guaranteeing that all steps are completed efficiently and in a timely manner. You will also support Recruitment Partners by managing various back-end administrative tasks, which may involve assisting with candidate pre-screening, job postings, and maintaining accurate records.

In this role, you will play a vital part in fostering positive relationships with employers, contributing to a supportive environment that promotes successful employment outcomes.

Your attention to detail and organisational skills will help streamline recruitment activities, enabling our team to focus on delivering impactful support to those transitioning into the workforce. By ensuring that all administrative processes run smoothly, you will help enhance the overall effectiveness of the TtW program and drive our mission forward.

Key Responsibilities:

  • Manage timely approvals and the reimbursement process for wage subsidies.
  • Assist Recruitment Partners with candidate pre-screening and job postings.
  • Perform back-end administrative tasks to streamline recruitment efforts.
  • Collaborate with team members to ensure seamless program operations.

Part Time (0.4FTE Monday & Friday)

Now ... let’s talk about you

You're a highly organised and detail-oriented professional with a passion for supporting employment services.

Your ability to manage administrative tasks with precision ensures that wage subsidies are processed efficiently and recruitment activities run smoothly.

You’re proactive and thrive in a fast-paced environment, balancing multiple responsibilities with ease.

Your strong communication skills allow you to work seamlessly with Recruitment Partners and external stakeholders, ensuring everything runs like clockwork.

Why should you work with us?

We’re all about keeping things professional while still having a blast at work Our team brings high energy to everything we do, but we also know when take it easy. Flexibility is key here—whether you’re tackling the next big project or taking time for yourself, we’ve got your work/life balance covered. And let’s not forget, every day you’re here, you’re making a real impact to real people. But that’s just the start.

Check out these awesome perks waiting for you:

  • Free, locally roasted coffee at the office ☕
  • A portion of your income as tax-free through generous salary packaging benefits
  • PLUS additional tax-free salary packaging on meals & entertainment expenses
  • Flexible work environment & flexibility to take extra unpaid leave for travel while working
  • 17.5% Annual Leave Loading 
  • Uncapped Employee Assistance Program 
  • Additional paid leave for caregiving, wellbeing, family violence, study PLUS an extra five personal leave days

Have you made it this far?

If you’re still reading, we think there’s a strong chance you might be our kind of person.

 Send through your resume + a cover letter by clicking "Apply for the Job." 

Recruitment for this position will be undertaken as applications are received, and only successful applicants will be notified. Please note that it is a requirement of all Youth Projects positions that the successful applicant holds a valid Working Children’s Check or Police Check. 

Our commitment to diversity: At Youth Projects, we value diversity and believe that people from a range of backgrounds bring a variety of ideas, perspectives, and experiences that will enhance our effectiveness. We promote a workplace that actively seeks to include, welcome, and value unique contributions and encourage applications from candidates with disabilities, culturally and linguistically diverse backgrounds, and Indigenous candidates. 

Safety screening: Youth Projects is committed to being a child-safe organisation, providing an environment where children who come into contact with the organisation feel safe. Youth Projects has zero tolerance

We are an independent, registered charity which provides front line support to young people and individuals experiencing disadvantage, unemployment, homelessness, alcohol and other drug issues. We also help those looking to re-engage with learning and employment. We recognise the complex and varying needs of the people we work with and go above and beyond, 365 days a year, to provide pathways out of poverty. We are not only changing lives, but saving lives. Comprised of a highly skilled multi-disciplinary team, we have the ability to provide a complete wrap around, judgement free service with a strong focus on respect, client-centred care and harm prevention. The impact we seek enables each person to lead longer lives, have improved health, meaningful employment and a greater sense of belonging, safety and security through a holistic model of care.

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