Customer Service 3IC

1 month ago


Glenmore, Australia Drakes Supermarkets Full time

Exciting Career Opportunity

  • Attractive remuneration + 10% company discount for you and your family
  • Full on-the-job training and support provided
  • Strong opportunity for career progression and advancement

Almost 50 years since Roger Drake purchased his first supermarket in 1974, Drakes Supermarkets has now become the largest independent grocery retailer in Australia. While we’ve grown from one store to more than 60 stores across South Australia and Queensland, Drakes Supermarkets has retained the same values since day one.

 

Our mission at Drakes is to provide our customers with exceptional service, value for money, a great range and an outstanding shopping experience. To achieve this, we acknowledge that our customers are the most important people in our business.

 

What we offer you:

 

Become a valuable part of highly supportive diverse work culture, with more than 5,500 team members nationally, we’re committed to creating an inspiring workplace at Drakes, which supports the development of great people.

  • 10% staff and family discount across all Drakes stores
  • Wide range of corporate benefits including discounted gym memberships, banking, health insurance and much more
  • In-depth onboarding and career progression opportunities
  • Company funded retail management qualifications and first aid qualifications
  • Vehicle leasing opportunities

About the role:

 

Reporting directly to the Customer Service Manager, this successful applicant will be

given the training and skills required to eventually transition into a Customer Service Management role with Drakes. 

 

Successful applicants will be trained in areas such as people management, generating rosters, completing orders, stocktaking + much more

 

Working as a part of an enthusiastic team, in a highly competitive supermarket environment, applicants will be expected to demonstrate:

  • POS knowledge is preferred, but not essential
  • Ability and openness to learn new skills
  • Passion and enthusiasm, with a very "hands on" approach
  • Unparalleled commitment to customer service
  • Excellent communication skills 
  • Ability to liaise with both team members and management
  • A flair for merchandising
  • Commitment to work health and safety standard

If this sounds like the opportunity you've been looking for, click 'Apply' now


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