Associate Support Consultant

3 weeks ago


North Ryde, Australia Pronto Software Full time

About the position

Our Pronto iQ team is looking for an enthusiastic technically-minded individual to learn the ropes in our Business Intelligence product and services Support Team.

About our iQ Associate Support Consulting opportunity. Do you want to: 

Grow your technical expertise in providing help desk support in the BI space? Utilise your natural technical, interpersonal, communication and customer service skills? To work in a well-established and mature Australian software development and vendor company with more than 1500 clients and 500 staff? Gain support, development and collaboration from your team-mates? We’re a friendly bunch. Work either in a hybrid work arrangement or fully in-office? Find some flexibility in your working week in consultation with your team (the best of both worlds)

Where you’d be working:

This Associate Support Consultant role will be based in either our Sydney or Brisbane office.
What you’d be doing (your day will look like this):

Your growing experience in providing technical support, training and support consulting services will assist you in this role:

Investigation and analysis of customer’s requests. Troubleshoot and resolve allocated calls in a timely manner. Analysis and specification of defined programming changes as required including completing SMR’s (Software Maintenance Requests) to address issues. Assist in requirements identification and testing of program enhancements and modifications as required. Training and advising customers, team members and internal staff in the functions and operations of Pronto iQ. Chargeable consulting services in specific Pronto IQ modules and/or industry applications as required.

  • North Ryde, Australia Pronto Software Full time

    About the position Our Pronto iQ team is looking for an enthusiastic technically-minded individual to learn the ropes in our Business Intelligence product and services Support Team. About our iQ Associate Support Consulting opportunity. Do you want to:  Grow your technical expertise in providing help desk support in the BI space? Utilise your natural...


  • North Ryde, Australia Pronto Software Full time

    About the position Our Pronto iQ team is looking for an enthusiastic technically-minded individual to learn the ropes in our Business Intelligence product and services Support Team. About our iQ Associate Support Consulting opportunity. Do you want to:  Grow your technical expertise in providing help desk support in the BI space? Utilise your natural...

  • Support Consultant

    5 days ago


    North Ryde, New South Wales, Australia Pronto Software Full time

    About the position About our Support Consulting opportunity: Want to grow your career developing Customer Support outcomes with your excellent customer service skills and varied customer base? How about in a well-established and mature Software Development and vendor Company with more than 1500 clients? Support and collaboration with your...

  • Support Consultant

    5 days ago


    North Ryde, New South Wales, Australia Pronto Software Full time

    About the position About our Support Consulting opportunity: Want to grow your career developing Customer Support outcomes with your excellent customer service skills and varied customer base? How about in a well-established and mature Software Development and vendor Company with more than 1500 clients? Support and collaboration with your team-mates? We're a...

  • Support Consultant

    4 weeks ago


    North Ryde, Australia Pronto Software Full time

    About the position About our Support Consulting opportunity:  Want to grow your career developing Customer Support outcomes with your excellent customer service skills and varied customer base? How about in a well-established and mature Software Development and vendor Company with more than 1500 clients? Support and collaboration with your...

  • Support Consultant

    2 weeks ago


    North Ryde, Australia Pronto Software Full time

    About the position About our Support Consulting opportunity:  Want to grow your career developing Customer Support outcomes with your excellent customer service skills and varied customer base? How about in a well-established and mature Software Development and vendor Company with more than 1500 clients? Support and collaboration with your...

  • Support Consultant

    4 weeks ago


    North Ryde, Australia Pronto Software Full time

    About the position About our Support Consulting opportunity:  Want to grow your career developing Customer Support outcomes with your excellent customer service skills and varied customer base? How about in a well-established and mature Software Development and vendor Company with more than 1500 clients? Support and collaboration with your team-mates?...

  • Support Consultant

    2 weeks ago


    North Ryde, Australia Pronto Software Full time

    About the position About our Support Consulting opportunity:  Want to grow your career developing Customer Support outcomes with your excellent customer service skills and varied customer base? How about in a well-established and mature Software Development and vendor Company with more than 1500 clients? Support and collaboration with your team-mates?...

  • Associate Consultant

    3 weeks ago


    North Sydney, Australia WorkForce Software Full time

    WorkForce Software is the first global provider of workforce management solutions with integrated employee experience capabilities. Our software products adapt to each organisation’s needs - no matter how unique their pay rules, labour regulations, and rosters - while delivering a breakthrough employee experience at the time and place work happens. EmpLive...


  • North Ryde, Australia New Horizons For Health Full time

    **Customer Support Consultant** Requisition ID: req7437 Employment Type: Permanent Full-Time We create employee experiences that support and empower our people and have been doing so for over 55 years. At New Horizons, wellbeing is at the heart of everything we do. We are a diverse group and a dynamic not-for-profit specializing in supporting people living...


  • North Ryde, New South Wales, Australia New Horizons Full time

    Customer Support Consultant (Excellence Centre Champion)Requisition ID: req7656Employment Type: Permanent Full-TimeAs the Customer Support Consultant, you're the first point of contact for customers seeking advice on New Horizons' services and support. You will support the customer on their journey to help them engage with the right kind of services at a...


  • North Ryde, New South Wales, Australia Pronto Software Full time

    About the position About our Risk and Compliance Associate Role: Want to grow your career and experience in Risk and Compliance in an Australian owned and run ERP and Cloud Software Developer organisation? How about working in a well-established and mature Software Development and vendor Company with more than 1500 clients? Support and collaboration...


  • North Sydney Council, Australia WorkForce Software Full time

    WorkForce Software is the first global provider of workforce management solutions with integrated employee experience capabilities. Our software products adapt to each organisation's needs - no matter how unique their pay rules, labour regulations, and rosters - while delivering a breakthrough employee experience at the time and place work happens. EmpLive...

  • Sourcing Consultant

    2 months ago


    North Parramatta, Australia HealthcareLink Support Full time

    We are currently seeking a Client relationship and Candidate sourcing consultant on a permanent full time basis, working Monday to FridayDo you love communicating with a wide variety of people? Enjoy the challenge of hunting for niche skill sets, and collaborating with professionals through their career journey? Do you have an eye for detail, coordination,...


  • North Ryde, Australia Pronto Software Full time

    About the position About our Risk and Compliance Associate Role: Want to grow your career and experience in Risk and Compliance in an Australian owned and run ERP and Cloud Software Developer organisation? How about working in a well-established and mature Software Development and vendor Company with more than 1500 clients? Support and...


  • North Ryde, Australia New Horizons Full time

    **Customer Support Consultant (Excellence Centre Champion)** Requisition ID: req7656 Employment Type: Permanent Full-Time As the** Customer Support Consultant**, you’re the first point of contact for customers seeking advice on New Horizons’ services and support. You will support the customer on their journey to help them engage with the right kind of...

  • Consultant (NSW)

    3 weeks ago


    North Ryde, Australia Pronto Software Full time

    About the position About our Professional Services Consulting opportunity:  Want to grow your career driving business outcomes with your consulting and solution design experience? How about in a well-established and mature Software Development and vendor Company with more than 1500 clients? Support and collaboration with your team-mates? We’re...

  • Consultant (NSW)

    2 months ago


    North Ryde, Australia Pronto Software Full time

    About the position About our Professional Services Consulting opportunity:  Want to grow your career driving business outcomes with your consulting and solution design experience? How about in a well-established and mature Software Development and vendor Company with more than 1500 clients? Support and collaboration with your team-mates? We’re...

  • Consultant (NSW)

    5 days ago


    North Ryde, New South Wales, Australia Pronto Software Full time

    About the position About our Professional Services Consulting opportunity: Want to grow your career driving business outcomes with your consulting and solution design experience? How about in a well-established and mature Software Development and vendor Company with more than 1500 clients? Support and collaboration with your team-mates? We're a...


  • North Ryde, New South Wales, Australia Gough Recruitment AU Full time

    Lucrative Comission Structure Dedicated Growth Plan for Your Career Fantastic Team Environment with Regular Events This is an office that does things differently yet smarter & more efficiently. With support, training, flexibility, and a friendly team, we are looking for an individual who wants to grow, succeed, and achieve results fast Currently seeking a...