Client Services Coordinator

2 days ago

Brisbane, Australia SCA Full time

chevron_left Back

Client Services Coordinator

Who are we?

Southern Cross Austereo is Australia’s leading media entertainment company, home of LiSTNR Triple M & the Hit Network. With the ability to reach 95% of the population through our Radio, TV, and Digital channels, we're on a mission to Entertain, Inform & Inspire all Australians Anytime. Anywhere

In 2021 we launched LiSTNR, a curated and personalised Audio-On-Demand destination. It is home to the Hit & Triple M Networks, 25 music stations, and over 500 podcasts. LiSTNR is Australia’s #1 podcast network reaching more than 8 million monthly listeners.

What’s on offer for you?

  • Permanent position based out of our vibrant Brisbane office.
  • Training and development opportunities, health and wellbeing initiatives, birthday leave, volunteer leave, concert tickets, footy tickets, social events – PLUS much more
  • Industry leading, gender neutral Paid Parental Leave Policy, offering 20 weeks paid parental leave for the primary carer.
  • Award-winning, highly supportive, and creative culture that enables you to be your best unique self
  • Flexible working environment (we offer a range of flexible working options to help our people balance work and home life).
  • Attractive salary package and opportunities for growth & progression – we love to promote internally across our 65 offices

About the role:

We’re looking for a Client Service Coordinator to join our Sales team based in Brisbane. In this role, you will play a key part in ensuring the seamless operation of the sales team by delivering exceptional support to Account Managers and Sales Managers. Your efforts will be crucial in enhancing both internal and external client satisfaction and driving revenue growth for the company.

What you’ll be doing:

  • Provide administrative support to nominated Account Managers in an effective, detailed and timely manner
  • Deliver a high level of client satisfaction through providing prompt, customer focused and professional responses to enquiries and requests, especially questions from clients and with client requirements (i.e. bookings, material, rates, and research)
  • Proactively provide support and embrace joint responsibility with Account Managers for client activity and internal reporting activity in the following areas:
    • Post Campaign Reports
    • Designing, preparing and checking client proposals
    • Booking procedure – writing, client authorisation, entering, checking confirmations, providing client with confirmations, filing of broadcast agreements with appropriate paperwork attached
    • Creative process – briefs (when appropriate), client approval, material instructions
    • Client pre and post times
    • Account Queries and Follow Up
    • Revenue reporting
    • Salesforce – accurate management of client database
    • Development and management of filing systems to ensure effective workflow for Account Managers and Sales Managers

Experience we’re looking for:

  • Strong skills across the Microsoft Office Suite (Word, PowerPoint, Excel and Outlook)
  • Exceptional communication skills, both written and verbal
  • Ability to problem solve and navigate challenges with a positive mindset
  • Experience in managing client databases, and research programs

We are values driven at SCA - if you align with our core values, you’ll be a great addition to the team:

  • We’re Better Together
  • People are our Power
  • Always Curious
  • We Push Doors Open
  • Be Genuine

Still not convinced?
Head to our TikTok, Life@LiSTNR, for a sneak peek into some of the fun we have at SCA

Interested? Apply now by submitting your resume via our Careers Page. Even if you don't tick every single box on this ad, we still want to hear from you 

Hot tip: Make sure you download and sign up to LiSTNR – you may be asked about your listening experience throughout the interview process 

Apply Now Back

  • Client Services Coordinator

    3 months ago

    Brisbane, Australia DFP Recruitment Services Full time

    **Job description**: Our client, one of Australia’s Specialist industry funds is looking for a Client Service Coordinator for a 12 month Maternity Leave contract. Our client offers a modern work environments in the CBD, with easy access to public transport. We are looking for a person who is passionate about customer service and building relationships...

  • Client Services Coordinator

    3 months ago

    Brisbane, Australia Moore Australia (QLDNNSW) Full time

    **Introduction**: We are looking for an experienced administration assistant to join our Client Service Coordination team in our Brisbane office on a full-time basis. Work with a fun and valued driven team. Opportunity for career growth and development A vibrant and fun working environment CBD office location! Are you an Administration Assistant or...

  • Client Services Coordinator

    6 days ago

    Brisbane, Queensland, Australia Medilaw Full time

    Job SummaryMedilaw is seeking a highly organized and detail-oriented Client Services Officer to join our team. As a Client Services Officer, you will play a critical role in coordinating and delivering high-quality client-focused business processes and services.Key ResponsibilitiesClient Scheduling and CoordinationRespond to scheduling requirements and...

  • Client Services Coordinator

    3 months ago

    Brisbane, Australia MJD Recruitment Full time

    Earn up to $80,000 plus super - Newly Created role! - Join a fun and welcoming team! Are you a master of customer service, organisation, and multitasking? We have an exciting opportunity for you to join one of Australia’s accounting firms as a **Client Service Coordinator Extraordinaire!** As the unsung hero of client satisfaction, you'll play a crucial...

  • Client Services Coordinator

    2 days ago

    Brisbane, Queensland, Australia ROC Consulting Full time

    About the RoleWe are seeking a highly skilled Client Services Coordinator to join our team at ROC Consulting. As a Client Services Coordinator, you will play a critical role in ensuring the smooth operation of our public practice administration and client relationship management.Key ResponsibilitiesManage all facets of public practice administration,...

  • Client Services Coordinator

    6 days ago

    Brisbane, Queensland, Australia ROC Consulting Full time

    About the RoleWe are seeking a highly skilled Client Services Coordinator to join our team at ROC Consulting. As a Client Services Coordinator, you will play a critical role in ensuring the smooth operation of our public practice administration and client relationship management.Key ResponsibilitiesManage all facets of public practice administration,...

  • Client Services Coordinator

    3 months ago

    Brisbane, Australia HAYS Full time

    Great opportunity with a leading accounting firm based in Brisbane CBD. **Your new company** Hays is excited to partner with a rapidly expanding Accounting Firm in Brisbane CBD to seek a Client Services Coordinator. This full-time, permanent role offers annual paid professional development and substantial potential for long-term career progression. If this...

  • Client Service Coordinator

    5 months ago

    Brisbane, Australia Ashurst LLP Full time

    **The Opportunity**: We currently have an exciting opportunity available for a Client Service Coordinator to join our Brisbane office on a permanent full-time basis. Joining as the Client Service Coordinator you will be responsible for managing the first impressions of the firm. Working in amazing offices with Story Bridge views, you will be integral to...

  • Client Services Coordinator

    3 months ago

    Brisbane, Australia Synergy Placements Pty Ltd Full time

    Brand new, state of the art facility - Work for a fun and vibrant team - 2 x positions available! We are working closely with our client who is Australia’s most complete supplier of pipeline infrastructure products to search for their next 2 Client Services Coordinators! Come and join a fun and vibrant, state of the art workplace within the...

  • Client Services Coordinator

    3 months ago

    Brisbane, Australia Benson Partners Full time

    Benson Partners Pty Ltd is a small chartered accounting firm that provides tailored specialist services to a broad range of clients. We are based out of Brisbane and run by two Directors with a team of professional accountants. We are currently seeking a highly organised yet personable Client Services Coordinator to join our team. You will be providing key...

  • Client Services Coordinator

    2 days ago

    Brisbane, Queensland, Australia ROC Consulting Full time

    About the RoleWe are seeking a highly skilled and experienced Client Services Coordinator to join our team at ROC Consulting.The successful candidate will be responsible for providing administrative support to our accounting team, managing client relationships, and onboarding new clients.Key ResponsibilitiesSupport the accounting team with administrative...

  • Client Service Coordinator

    2 days ago

    Brisbane, Queensland, Australia Moore Australia Full time

    About the RoleWe are seeking a highly skilled and experienced Client Service Coordinator to join our Administration Team at Moore Australia. As a key member of our team, you will play a vital role in providing exceptional administrative support and client service to our clients.Key ResponsibilitiesProvide general administrative support, including data entry,...

  • Client Services Coordinator

    5 days ago

    Brisbane, Queensland, Australia ROC Consulting Full time

    About ROC ConsultingROC Consulting is a well-established accounting firm based in the Northern Suburbs of Brisbane. We pride ourselves on our relaxed culture and commitment to providing exceptional service to our clients.Job SummaryWe are seeking a highly skilled and experienced Client Services Coordinator to join our team. The successful candidate will be...

  • Client Service Coordinator

    3 months ago

    Brisbane, Australia Moore Stephens Full time

    **Brisbane**: **Service/Department**: **Administration and Office**: **Sector**: **Administration**: **Job type**: **Full Time**: **Description**: We are looking for a proactive and customer service focused person to join our Administration Team. The successful applicant will be committed to providing high quality administrative support to our...

  • Client Service Coordinator

    3 months ago

    Brisbane, Australia Moore Stephens Full time

    **Brisbane**: **Service/Department**: **Administration Assistant**: **Sector**: **Administration**: **Job type**: **Full Time**: **Description**: We are looking for a proactive and customer service focused person to join our Administration Team. The successful applicant will be committed to providing high quality administrative support to our...

  • Client Service Coordinator

    3 months ago

    Brisbane, Australia Moore Stephens Full time

    **Brisbane**: **Service/Department**: **Administration**: **Sector**: **Administration**: **Job type**: **Full Time**: **Description**: We are looking for a proactive and customer service focused person to join our Administration Team. The successful applicant will be committed to providing high quality administrative support to our Accountants. **What we...

  • Client Services Coordinator

    5 days ago

    Brisbane, Queensland, Australia Apex Group Full time

    About UsThe Apex Group is a leading provider of fund administration and middle office solutions. Our business is unique in its ability to reach globally, service locally, and provide cross-jurisdictional services. With a strong focus on client satisfaction, our team has successfully delivered on an unprecedented growth and transformation journey, and we are...

  • Client Services Coordinator

    2 days ago

    Brisbane, Australia Southern Cross Austereo Full time

    **Who are we?** Southern Cross Austereo is Australia’s leading media entertainment company, home of LiSTNR Triple M & the Hit Network. With the ability to reach 95% of the population through our Radio, TV, and Digital channels, we're on a mission to Entertain, Inform & Inspire all Australians Anytime. Anywhere! - In 2021 we launched LiSTNR, a curated and...

  • Client Services Coordinator

    6 days ago

    Brisbane, Queensland, Australia ROC Consulting Full time

    About the RoleWe are seeking a highly skilled Client Services Coordinator to join our team at ROC Consulting. As a Client Services Coordinator, you will be responsible for providing exceptional administrative support to our clients and team members.Key ResponsibilitiesManage client relationships and provide exceptional customer serviceCoordinate and...

  • Client Services Coordinator/personal Assistant

    5 months ago

    Brisbane, Australia u&u Recruitment Partners Full time

    Who are u&u? Who are we partnering with? u&u are partnering with a reputable organisation to recruit a forward thinking, organised Client Services Coordinator/Personal Assistant. In the role of Client Services Coordinator/Personal Assistant, you will be entrusted with the responsibility of delivering exceptional client services support to a Director and a...