Application Specialist

1 month ago

Brisbane, Australia Caterpillar Full time

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

About Caterpillar

Caterpillar is the world’s leading manufacturer of construction and mining equipment, diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. We are a leader and proudly have the largest global presence in the industries we serve.

For over 95 years, Caterpillar has been making sustainable progress possible and driving positive change on every continent. Here you’ll find challenges that excite you and development opportunities to build a lifelong career.

Job Description

At Caterpillar, we value our people and are committed to providing challenging and fulfilling careers. Joining the Caterpillar technology team opens the door to a number of career opportunities that are not traditionally available in the mining sector. We are seeking motivated and versatile individuals to join our team, working with a key customer at their remote mine. This role’s roster will align to that of our customers and may adjust based on which project you are currently focused on.

Our Application Specialists play a key role in ensuring the Command for Hauling system is working at its optimum performance, using your specialist knowledge and experience. You will focus on supporting the MineStar fleet management application for the customer’s autonomous haulage fleet, with a focus on maximizing performance. You will partner with our On-board Specialists who focus on the hardware to ensure the customer is operating at optimised system availability. You will troubleshoot issues impacting performance, and work with key Caterpillar teams in product support to identify, document and provide solutions for ongoing product improvements.

This role would suit someone with strong operational mining or fleet management experience who is looking to balance that knowledge with some computer-based analytics. Ensuring the Command for hauling system application is configured, maintained and operated to Caterpillar specifications and best practice. Coaching and mentoring of customer personnel on interaction and operation of the Command for Hauling system application are also key aspects of the role.

We will offer you a dynamic team environment with great opportunities for personal development. Your career as an Autonomous Application Specialist can offer training and operational experience enriched by international networking and collaboration.

Job Duties/Responsibilities may include, but are not limited to:

Support MineStar® Command and maximise system performance.

Through close collaboration internally and externally, you will become a trusted advisor for the customer.

Supporting and advising MineStar® Command Office Supervisors, Builders, Controllers and Pit Technicians in all aspects of Minestar® system performance, including minimising downtime.

Work with the customer to provide input and develop a plan for system enhancements and upgrades

Measure, benchmark and report on MineStar® Command System performance, and suggest opportunities for improvements.

Maintain safe performance of the system

Mentor and support team members

Desired skills, attributes, and basic requirements:

Ready for a new challenge

Passionate about technology with technical hands-on exposure

Excellent interpersonal skills

Strong analytical and problem-solving skills

Ability to multi-task and thrive in a fast-paced environment

Strong change management skills

Continuous improvement mindset

Attention to detail

Customer relationship management

Data analytical

Problem solver

Exceptional time management

Ability to work autonomously as well as part of a complex team

Must be a self-starter with sound organisation and prioritising skills

Aptitude to troubleshoot application system issues

Manual Driver’s license or willing to obtain one

Ability to meet the ongoing COVID vaccination mandate requirements of our major mining customers and regional governments in Australia and Internationally

Top Candidates Will Also Have:

Surface mining experience

Fleet Management control room experience

University degree in Engineering, Data Science/Analytics, Mining or similar vocational working background

Knowledge of mining technology products and product applications, including Fleet Management systems.

Familiar and comfortable with Shift and FIFO/DIDO Roster schedules

What’s in it for you?

Competitive remuneration package, including an attractive Bonus and Share options, shift and site allowances

Comprehensive onboarding and product training program, including but not limited to fleet management and system optimization

A strong commitment to safety and your wellbeing

An inclusive workplace culture focused on quality, customer service and the environment

A commitment to diversity and inclusion, equal opportunity, and equal outcome

A commitment to ongoing personal and professional development within Caterpillar

The opportunity to do truly meaningful work in a supportive, constructive culture that encourages you to make the most of your talents.

Posting Dates:

May 24, 2024 - June 13, 2024

Caterpillar is an Equal Opportunity Employer (EEO).

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