Intervention Planning Leader

4 weeks ago

Fortitude Valley, Australia Urban Utilities Full time

  • Permanent Full Time, 38hr week

  • Generous Salary & Salary Packaging options, including novated leases

  • Location: Fortitude Valley with hybrid and flexible working arrangements

There’s No Us Without U. Care with Us, for Today and Tomorrow

There's no life without water, and at Urban Utilities, we live and breathe that knowledge every single day. It's why our people are so passionate about what they do and how they do it. And it's why we need people like YOU. Come shape our future with us and make a real and lasting impact across our teams.

Your opportunity:

Our Operations and Maintenance and Planning group have an exciting opportunity for an experienced Intervention Planning Leader to join their Advanced Operational Resilience team

The Operations and Maintenance Planning Group is accountable for optimizing the performance of Urban Utilities' Water and Wastewater Networks, ensuring exceptional customer satisfaction for over 600,000 properties and 1.3 million customers in our service regions. This includes planning maintenance for the entire asset base. Recognising the complexity of this task, the Group has adopted a functional matrix structure to achieve performance outcomes.

The Intervention Planning process delivers plans to manage safety and service risk, ensuring work on the network occurs at the right time, first time without impact to safety or service. This approach safeguards safety, public health, and the environment while providing a positive customer experience, reducing long-term costs, and ensuring compliance with regulations and safe drinking water standards. Reporting to the Manager of Advanced Operations Resilience, the Intervention Planning Leader ensures optimal function and staff performance to manage safety and service risks for network activities. Responsibilities include:

  • Motivating the team and setting clear performance expectations.

  • Cultivating a culture of learning and continuous improvement.

  • Leveraging and expanding knowledge to enhance performance.

  • Managing processes for timely, quality inputs and outputs.

  • Expanding the use of systems, technology, and automation.

  • Continuously improving knowledge, processes, and technology.

  • Coaching, training, and developing team members.

Success in this role will be measured by:

  • The effectiveness of processes in meeting performance targets

  • The impact of continuous improvement initiatives for team and process performance

  • The maturation of knowledge, process, and systems (business capability) use to perform.

  • The development, engagement, and empowerment of team members in the workplace

About you:

  • Education: Relevant degree in engineering

  • Preferred Skills: Experience or qualifications Lean Six Sigma, production management or water & sewer network engineering in an operation environment (at least one required)

  • Experience: Proven track record in team/functional continuous improvement

  • Technical Understanding: Ability to understand the technical aspects of operating a water utility and associated regulatory obligations

  • Communication: Strong interpersonal and written communication skills with the ability to translate technical topics into corporate terms to effectively communicate opportunities and risks

  • Adaptability: Capacity to manage and shift priorities to support changing business needs

  • Data Proficiency: Knowledge and experience with data analysis, visualization, and science tools

  • Client Relationships: Proven ability to build strong client and customer relationships

  • Leadership: Passion for leadership with experience in coaching and mentoring team members

  • Culture Building: Ability to foster a transparent, accountable, and high-performance culture in line with organisational values

At UU, we celebrate diversity. We genuinely believe that bringing together diversity of thoughts, perspectives and expressions is key and crucial to our success as a business. You might find you meet some, but not all, of the job requirements for this role. We’d still encourage you to apply as we we’re looking for the right human being for this role - it’s about so much more than ticking all the boxes

Why Urban Utilities?

At Urban Utilities, the work we do is about so much more than the bottom line. We're a leading provider of world-class drinking water and wastewater services to the vibrant communities of Brisbane, Ipswich, Lockyer Valley, Somerset, and Scenic Rim. As we continue to grow, we're committed to planning ahead and shaping a sustainable future around water for generations to come.

At the core of our work lies genuine care: for our team, our customers, communities, and the environment. From the flush of a toilet to major infrastructure projects and residential developments, we're dedicated to being there every step of the way.

Our HQ is in Fortitude Valley, Brisbane, but you'll find us all over SEQ - working in cool places like the SAS Laboratory in Darra, field-based depots in Eagle Farm, Acacia Ridge, Bundamba, and wastewater treatment plants dotted across the region.

We know the chance to thrive, and progress comes hand in hand with the support to balance work with life. So, you’ll access an increasingly diverse range of benefits and initiatives that’ll help you bring the best you. Speaking of which, here’s just a sample of the benefits we offer our team:

  • Flexibility at UU depends on the type of work you do but could include options such as, 9-day fortnights and flexible days. Talk to us about what flexibility means to you

  • 18 weeks of paid parental leave, 15 days personal leave including two proactive wellbeing days, and an additional day of leave each year to connect with friends and family 

  • Generous Salary Packaging options, including novated leases

  • Corporate discounts across Health insurance, technology and more

  • Urban Utilities is an endorsed employer for all women. See our range of benefits and policies directly at WORK180

Visit our website to learn more about us at www.urbanutilities.com.au

How to apply

Click on the ‘Apply” to complete your application.

Please note: applicants will be required to undergo a Pre-employment medical, which may include Drug and Alcohol testing, as well as other background checks as part of the recruitment process for this role.

For further information please contact our Talent team at careers@urbanutilities.com.au

Advertising Closes 13th November

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