Trade Counter Assistant

About Actrol

We keep things cool 

We are Australia's leading supplier of plumbing and bathroom products with over 9,000 people located across 800 branches globally. As part of the Reece group, Actrol is the home of all things refrigeration. Whether it’s a small fridge or walk-in unit, we help fridgies to keep it cool.

About the role

As part of the Trade Counter team in [Melbourne], you’ll help engineers, project managers and other tradespeople access the products they need to maintain essential services, as well as undertaking other tasks that keep customers happy and the branch running smoothly.

Your day-to-day

A typical day will involve:

Providing customer service and information about products

Providing quotes both in person and over the phone

Undertaking pick packing and stock control activities

Helping keep the branch tidy and safe

Making occasional deliveries to customers using a company vehicle

We’d love to hear from you if you’re someone who:

Has previous experience in retail sales or customer service and enjoys helping customers both in person and over the phone

Can pick orders, maintain shop floor displays and ensure information provided is accurate

Can use a computer and is happy to learn new systems

Has a clean valid driver’s licence and is open to working various shifts, including weekends

Wants to develop their career - either locally, within our network or head office

Our perks and benefits:

Performance based bonuses

Paid annual leave

Continuous learning and development programs to support your career goals

Generous discounts for those looking to renovate their bathroom or kitchen

Reece Boost - offering cashback and discounts on groceries, fuel, insurance, travel and more

Paid parental leave

Reece Group

Our journey began more than 100 years ago, but our commitment to delivering quality products and expert service to the plumbing industry remains the same.We support residential, commercial and infrastructure building trades across Australia, New Zealand and the United States. Our success is built on the success of our customers, who provide essential services every day.