Customer Contact Officer

2 months ago


Sunshine Coast, Australia Local Government Appointments QLD Full time

We are currently seeking experienced Customer Contact Officers for a temporary 3-month assignment for a client based on the Sunshine Coast. 

This position is responsible for being the first point of contact for customer enquiries, and providing high quality customer service.

Required Skills and Experience:

  • Extensive customer service experience within a team-oriented environment;
  • Ability to work under pressure and effectively problem-solve;
  • Proficiency in the use of computer software including Microsoft Office and the ability learn new systems as required;
  • Strong time management skills and attention to detail;
  • Availability to work a rotational roster, with some Saturday shifts;
  • Completion of year 12 studies or equivalent; and
  • Possess a current “C” Class Driver's Licence.


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