Account Director/Digital Consultant

2 months ago

Melbourne, Australia Squiz Full time

We are currently looking to add an Account Director / Digital Consultant to our sales team. The Account Director / Digital Consultant will be responsible for new and and growing an existing portfolio of enterprise customers by acting as a trusted digital advisor. This role requires a combination of B2B sales and solution consulting skills to identify opportunities and recommend digital solutions leveraging the Squiz DXP technology stack. 

About the role: 

As an Account Director / Digital Consultant you will be responsible for:

Managing and growing a portfolio of existing clients and new leads Uncovering business problems and providing insights and recommendations underpinned by the Squiz DXP technology stack Building credibility and trust to influence buying decisions  Providing advice and guidance to customers regarding their website strategy and digital best practice Understanding the way your customers businesses operates, and the priorities that influence decision making at director and executive director level  Creating engaging pitch decks, proposals, business cases and budget estimates to recommend solutions Selling on value and return on investment vs technical functionality alone  Identifying the resources, activities and technologies required to implement solutions Directing cross-functional stakeholders to achieve shared outcomes 

The ideal candidate will have an agency or consulting background, know what separates a good digital experience from a great one, and is able to engage operational and executive stakeholders to gain consensus and buy in. 

For this role, we ask that you have the following experience and traits:

2 - 5 years full sales cycle experience for complex B2B solutions  Experience managing and growing existing and/or net new logo accounts Proven track record of success selling digital solutions (websites, portals, intranets, apps) Previous consulting or digital advisory-related experience: consulting, design or digital agency Experience working with government, higher education, telcos, financial services and utilities industries.  Ability to surface and challenge objections, providing customers with new insights tailored to their specific scenario Proficient at using Customer Relationship Management (CRM) tools  Demonstrate critical and strategic thinking capabilities  Excellent written, verbal and visual communication skills (proficient in creating visually engaging PowerPoint or Google Slides presentations)  Strong organizational skills and attention to detail Strong interpersonal skills and ability to collaborate with others Able to challenge a customer’s point of view  Ability to steer cross-functional teams to achieve shared outcomes  Able to work to deadlines and deliver high-quality work in a timely manner. Client management experience  Intellectual curiosity and solution-oriented approach Is passionate about digital solutions Commercial acumen

Nice to have

Workshop design and facilitation with executive to operational stakeholders  Qualitative and quantitative research / analysis experience

What would be amazing is you've worked in a similar capacity within our space - Digital Experience/Web Content Management etc.

Squiz has a flexible working policy: We encourage our teams to embrace flexibility in how their team members manage where and how they work. We want you to be able to work in a way that drives productivity, efficiency and outcomes; along with connection and collaboration.

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