Transport Specialist

4 months ago

Melbourne, Australia DP World Australia Full time

About the role

An exciting opportunity for a Transport Specialist to join our growing team

This role will be responsible for managing the transport operation for our clients using DP World’s assets and systems, while maintaining our reputation and brand as market leading logistics service provider. The Transport Operator will manage day-to-day operations for key clients, from bookings, processing shipments, liaising with operations through to invoicing and reporting.

The key roles and responsibilities of this role include but are not limited to:

Manage the day-to-day operation of all transport services  Manage risks associated with transport  Lead by example and identify areas of improvement  Investigate new ways and processes to manage day to day activities and improve automation Eliminate unrecoverable costs  Ensure all team members are working towards customer satisfaction targets  Understand costs for services and look for cost reductions Help the team and transport service providers trouble shoot problems Book and manage transport of all shipments for our clients with appointed service providers Maintain and update records of all shipments and provide activity reporting and key dates to client Request and provide documents and electronic messages to transport providers within the required timeframe  Update the system with delivery and dehire dates, as well as any notes that are relevant to the operation Manage the client code in our operation system with all current information  Monitor Customs Clearance and other regulatory releases (DAWR) Provide the highest level of customer service to the client by being responsive, cooperative, and knowledgeable with regards to the client’s business and the global import/export market

About you

The successful candidate will possess the following:

3-6 years’ experience in transport operations preferred or similar roles  1-2 years in customer facing roles  Excellent understanding of the supply chain from an Australian perspective  Strong customer service skills and attention to detail  Experience managing customer requirements for transportation (import and export shipments) Demonstrated ability to work and solution issues independently Cargowise (Wise-Tech) experience and knowledge advantageous

As we provide an essential service to the Australian economy, we require candidates to be able to demonstrate that they are vaccinated against COVID19.

Supporting equality

DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief.

By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualification for this or other job vacancies.

About DP World 

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally. 

With a dedicated, diverse and professional team of more than 106,500 employees from 158 nationalities, spanning 73 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future. In Asia Pacific, DP World employs more than 7,000 people, and has ports and terminals in 17 locations.

We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door. 

WE MAKE TRADE FLOW

TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.

Application details

Click "Apply" to apply now.

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