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Better Futures Intake Worker

2 months ago


Dandenong, Australia MA MISSION AUSTRALIA Full time
  • Max term Full Time | 38 hours a week
  • Location: Dandenong, VIC 3175
  • Salary: $93K + Super + Salary packaging benefits
  • Make a meaningful difference to the lives of Australians in need

Life at Mission Australia

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we stand together with anyone who needs us, for as long as they need us. Find out more about us and our purpose.

Your Opportunity

Better Futures is a new support model designed to better prepare young people in their transition from Out of Home Care to independence. In partnership with the Department of Health and Human Services, Mission Australia and our Consortium Partners are delivering Better Futures in the Southern Melbourne and Bayside Peninsula Areas.

The model promotes early identification and engagement as the foundation for a smooth transition from care, with all eligible young people referred to Better Futures at 15 years and 9 months. Flexible and tailored supports can be accessed by young people up until their 21st birthday to strengthen their independent living skills and empower them to achieve their full potential.

Your key responsibilities will be to:

  • Coordinate and oversee client intake, registration and case allocation
  • Complete comprehensive assessments and engage in client outreach appointments and home visits
  • Be part of strategic and program planning sessions and develop strong relationships with external and internal stakeholders
  • Complete monthly and quarterly operational and executive reports and other administrative tasks
  • Actively contribute to developing and implementing strategies

Requirements for Success

  • Relevant Diploma or Degree in youth work/community services
  • Minimum 3 years of experience working with young people in a similar set up
  • Demonstrated ability to deliver service outcomes on time and in compliance with funding requirements
  • Excellent written and verbal communication skills
  • Strong administrative experience and interpersonal skills
  • Current Drivers’ Licence and valid WWCC

As part of our Employment screening process you will also be required to undertake a National Criminal History Check and will need a Working with Children Check.

Our culture

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.

We prioritize the safety and wellbeing of everyone, both within our team and the individuals we serve.

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia.

If you live with disability and require support to submit your application, please email talentattraction@missionaustralia.com.au or visit our Careers page for additional contact details.

Find out more about a career with Mission Australia.

Your benefits

  • Rewarding work – every day you know you’re making a real difference
  • Not-for-profit salary packaging, reducing your tax (details via AccessPay)
  • Free external, confidential counselling and access to chaplaincy support
  • Volunteering opportunities
  • Extra leave available including an additional public holiday, additional annual leave day on your work anniversary and the opportunity to purchase further annual leave.

How to apply

Click ‘Apply’ and send your application today

As a committed Circle Back Initiative employer, we will respond to your application.

Applications are shortlisted as they are received. Please apply as soon as possible to be considered. Thank you