Credit Controller

2 weeks ago

Sydney, Australia Scentre Group Full time

Credit Controller

Our Story  

Scentre Group is the owner and operator of 42 Westfield living centres in Australia and New Zealand. Our purpose is to create extraordinary places, connecting and enriching communities. 

A career with Scentre Group fosters the chance to be part of a company that is transforming the digital and physical retail space. Work with great people and add value to a tangible product you can see. 

Your opportunity  

We have a fantastic opportunity available in our Credit Control team where you will be managing the retailers’ rental account through a wide range of activities to ensure timely rental payments. You will form strong and collaborative partnerships with our Centre & Leasing teams, by acting as a point of contact for our retailers regarding resolution of any account issues and enquiries. 

Some of the exciting opportunities you will work on are: 

  • Manage retailers’ rental accounts and ensure timely payments
  • Undertake daily receipting of rent to Retailer accounts from Trust account.
  • Prepare complex account reconciliations as required
  • Accurate journaling/spread of unallocated cash to invoices
  • Updating of debtor notes and ongoing action in JDE system.
  • Monitor ongoing Payment Plans
  • Liaise with Internal Stakeholders (Leasing, Revenue assurance, Commercial Retail Managers etc.) to resolve retailers’ issues.
  • Answering incoming retailer account query calls
  • Respond to high volume email requests from both the retailer and centre management teams
  • High volume of data entry in JDE system
  • Achieve monthly target of collection of PLI/ISR insurance documents from retailers
  • Collection and follow up of outstanding security deposit top ups

This is a full time position and based in our Sydney Support Office, located conveniently above the amazing Westfield Sydney. 

What will set you apart from the rest?

We’re looking for a self-motivated, confident, and detail-orientated individual, who enjoys working in a fast-paced environment. You’ll have experience in a collections / reporting / account management role or similar, and through this you’ve gained confidence in building strong relationships with a range of different stakeholders.

You’ll be highly skilled working with Microsoft Excel, have excellent verbal & written communication skills, and also be able to demonstrate an ability to manage multiple priorities.  If you enjoy building and managing relationships with multiple stakeholders and like solving commercial problems, then this role is for you.  

  • 3+ years’ experience in credit control, Accounts receivable or accounts administration role
  • JDE experience will be beneficial, but not essential
  • Complex account reconciliation experience
  • Advanced experience across the whole Microsoft Suite

What sets us apart from the rest? 

  • Diverse career paths across our vertically integrated business
  • Ability to innovate in a company that not only encourages it but will facilitate it
  • We’re recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA) and committed to creating a workplace culture in which women and men are equally represented, valued and rewarded
  • Competitive benefits including 18 weeks parental leave, volunteer days to work with our charity partners, health and wellbeing discounts, and ability to purchase extra annual leave

Our diverse and inclusive workforce is not only something we’re proud of, but something we’re committed to. We encourage and support our people to bring their ‘whole selves’ to work every day. This is because we believe all our differences contribute to our success and ensures a workforce that reflects the customers we serve. Our commitment is backed by executive and employee-led working groups including All Abilities, LGBTI, Mental Health & Wellness and Gender Equity alongside other initiatives such as our Reconciliation Action Plan to grow our Aboriginal and Torres Strait Islander workforce. Aboriginal and Torres Strait Islander peoples are encouraged to apply. 

If this sounds like you, apply today to make extraordinary happen 

Please note: We are not using recruitment agencies for this role and any unsolicited agency CV’s will not be accepted at this time. 

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