Maintenance Manager
3 weeks ago
About Us
Stamford Hotels and Resorts, a part of the Stamford Group, manages the Group’s portfolio of luxury premium hotels located in Australia. The hotel portfolio consists of nearly 1800 rooms and over 600 employees. In addition to the hotels, the Stamford Group owns a portfolio of premium commercial office properties internationally and is involved in the development of high-end luxury residential units in Australia.
At Stamford Hotels and Resorts, we understand that our people are our greatest asset. We strive to retain, develop and reward passionate and success-orientated professionals at all levels. In our pursuit for excellence, we encourage entrepreneurial thinking, challenge the status quo and inculcate a sense of ownership while fostering an environment of transparency, collaboration, respect and integrity among our employees, business partners and the larger community.
Duties And Responsibilities
Financial
- Work with the reporting manager to develop annual budgets for approval. Review manning, resources etc. and recommend opportunities for optimisation. Assist to track, review and ensure the department operates within the approved budget
- Participate in the feasibility study and analysis of engineering/ maintenance/ CAPEX projects requiring inputs from Engineering.
- As directed, prepare and submit CAPEX proposals. Follow through the process from submission to approval and respond to queries from management in a timely manner.
- Manage all approved projects within approved budget and timeline.
- Ensure all equipment, services and supplies used are of optimal quality and procured at the most competitive rates.
- Schedule/ manage preventative maintenance programs on all plant and equipment to preserve/maximise the lifespan of our investments
- Work with the reporting manager to identify and roll out programmes to reduce energy and utility consumption costs in the hotel.
Customer
- Responsible for the overall maintenance/useability of appliances and equipment in guest rooms, function rooms, staff offices, F&B outlets and public areas
- Plan and coordinate maintenance work plans with various departments to minimise down time/ impact on operations and guest experience
- Ensure all down time/ service time affecting guest experience are promptly resolved.
Where necessary, perform service recovery
- Log all issues with clear details and track time taken to resolve issues. Identify service gaps and develop improvement plans to reduce future occurrences
Policies & Procedures
- Monitor the optimal operating efficiencies of machinery, plant and equipment. Schedule regular preventive checks to upkeep plant and equipment according to standards.
- Maintain files of architectural, mechanical, and electrical as built drawings.
- Maintain building Warrant of Fitness record manual for annual inspection.
- Maintain complete files of manufacturer’s data, specifications, and manuals on machinery and equipment
- Perform proper due diligence on contracted works, service agreements and product requisitions
- Strict compliance with company policies and procedures, particularly on tender processes, vendor/supplier selection and raising/signing internal documents such as purchase orders
- Provide regular updates on Maintenance matters
Project Management
- Coordinate and liaise with contractors, head office and hotel team on OPEX and CAPEX projects.
- Assist to monitor the daily progress at the project site.
- Ensure compliance with all health, safety and quality assurance procedures and standards.
- Provide technical knowledge and support in design and preparation of work specifications for project works.
- Coordinate project plan and delivery with all appointed consultants/contractors
Compliance&Risk Management
- Ensure personal and team compliance with all Hotel & department’s P&Ps (WHS, Code of Conduct etc.) and all applicable external laws, regulations, standards and industry codes.
- Drive safety culture in the hotel. Ensure team/staff members, suppliers and contractors adhere to all Workplace Health and Safety rules and regulations, policies and procedures
- Participate in risk management meetings and activities to identify, assess and control risks in the workplace
- Ensure safety inspections on equipment are carried out regularly
- Ensure that all work is conducted in a safe manner and without risk to the safety of employees and other persons at the workplace
People
- Coach and mentor team members in their performance. Where appropriate, participate in performance reviews, feedback and PIP of team members.
- Assist the reporting manager to proactively identify talents and support their development through providing adequate training and development opportunities to excel in his / her position.
- Lead by example. Provide support and / or stand in for other team members when there are insufficient resources in the department
Other/Projects
- Provide support on other projects as and when required.
- Perform other duties, tasks or special projects as assigned
Knowledge and Experience
- A degree in either electrical or mechanical engineering is preferred
- Minimum 3 years of experience in a similar capacity
- Good command of written and spoken English
- Trade qualification(s) essential. Valid Certified Professional Maintenance Manager (CPMM) is a plus
- Experience in managing large scale CAPEX projects
- Experience in administrative processes (e.g. budgeting, performance management)
- Experience in supervising a team
Attributes
- Excellent organizational and leadership skills
- Extremely organized with good communication skills
- Detail-orientated with an aptitude for problem-solving
- Responsible and dependable
- Ability to work under pressure
- Ability to follow tasks through to completion
- Team player with a positive, can do attitude
- Passion for hospitality
- Aligns personal values with the Stamford Way
Culture And Benefits
As a team member with us you can expect to receive;
- Great career opportunities and development
- Food & beverage and accommodation discounts
- Free Staff meals
- Dry Cleaning
How To Apply
If you believe you have the drive, skills and experience to succeed in this role please click the 'Apply Now' button where you can complete our application.
We thank you in advance for your interest in this position, however only shortlisted candidates will be contacted for an interview.
The successful applicant must hold or be willing to obtain a National Police Clearance.
Stamford Hotels and Resorts is an Equal Opportunity Employer.
#sga
Apply Now
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