Business Assurance

4 months ago


Melbourne, Australia Australia and New Zealand Banking Group Limited (ANZ) Full time

Business Assurance & Controls Team Lead

Business Assurance & Controls Team Lead

Req ID: Department: AR Controls Office Division: Australia Retail Location: Melbourne

About Us


At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About the Role

As a Business Assurance & Controls Team Lead in our Customer Engagement Assurance team , you’ll play a key role in providing Line 1 Risk support for the Customer Engagement Portfolio. This role is responsible for supporting and contributing to CE specific business risk assessments, risk related change management, controls design and general assurance advice.

As the Business Assurance & Controls Team Lead, you will be leading large complex Assurance activities associated with Customer Engagement team’s risk profile including facilitating Operational Risk Assessments, Obligations Management, Control Governance, and Risk Insights. You will also play an active role in driving improvement in Risk capability/culture/awareness and promote Operational Risk Management as a core capability.

Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.

Role Type: Permanent 
Role Location:  Collins Street, Docklands VIC
Work Hours: Full time 

What will your day look like?

This role is accountable for:

Leading the Customer Engagement Assurance Team including managing performance of team members, setting of team and individual objectives, allocation of responsibilities and workload across the team

Facilitating and participating in Risk Management Forums (RMFs) including preparation of specialist content 

Conduct and support central and divisional regulatory control attestations and other attestation activities as required 

Control objectives and compliance support (including support of control design)

Support the business in actioning outcomes of thematic reviews and deep dives by Line 2 and 3, and other hot spots identified through trend analysis and audit support /issues

Support in the event of internal Audit reviews that span multiple Portfolios and/ or value chains including coordination and assistance with responses

Maintain and manage risk data completeness and quality

Supporting the Business with reviewing their risk profiles and control environment 

Overseeing and supporting the Business with risk treatment plans

Overseeing and supporting the Business with regular risk reviews (e.g. High/Extreme risk reviews, etc..)

Providing support to the Business on conducting change risk impacts and risk assessments and how to manage risks related to change implementation

Risk advisory support to the Business with making informed decisions on risk management

Working with the Business to provide support in risk awareness and capabilities

What will you bring?


To grow and be successful in this role, you will ideally bring the following:

Capability to manage high performing teams within environments facing significant change and workload 

Developing and maintaining strong relationships with key stakeholders and enablers

Analytical skills required to analyse risk and controls data from multiple sources to identify, assess and measure trends and patterns. 

Experience of working within the Operational Risk Framework, including detailed knowledge of Operational Risk Management Process

Experience in working with external bodies relevant to relevant regulatory obligations (e.g., industry bodies)

Proven ability to identify pragmatic solutions to managing risks, and then deliver against your risk management objectives

Deep technical knowledge of risk and compliance regulation and frameworks

Experience in managing designing and managing controls across the business

Desire to create a thorough understanding of how our customers and bankers relate and react to embedding risk management in everyday activities

Ability to look at things differently, challenge the status quo and innovate

Proven ability to identify pragmatic solutions to managing risks, and then deliver against this

Experience in risk management OR internal / external audit, coupled with significant banking & finance industry knowledge

You’re not expected to have % of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

So why join us?

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.

But it's not just our customers who'll feel your impact. you'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirement, let us know how we can provide you with additional support.

Job Posting End Date

22/08/ , 11.59pm, (Melbourne Australia)



  • Melbourne, Victoria, Australia LRQA Full time

    LRQA is a leading global assurance provider with a strong commitment to client satisfaction.Our team of experts delivers high-quality business assurance services, ensuring that our clients meet the highest standards of management systems and scheme requirements.We are seeking an experienced Business Assurance Specialist to join our team in Melbourne. As a...


  • Melbourne, Victoria, Australia Australia and New Zealand Banking Group Limited (ANZ) Full time

    We are seeking a highly skilled Business Assurance & Controls Team Lead to join our Customer Engagement Assurance team at Australia and New Zealand Banking Group Limited (ANZ).As a Business Assurance & Controls Team Lead, you will play a key role in providing Line 1 Risk support for the Customer Engagement Portfolio.About the RoleYou will be responsible for...


  • Melbourne, Victoria, Australia Dental Corporation Full time

    Job DescriptionWe are seeking a highly skilled Business Intelligence Assurance Director to join our team at Dental Corporation in Melbourne.About the RoleThis is a hybrid, permanent, full-time position based from our Melbourne offices. As a key member of our team, you will be responsible for driving data-driven culture and meeting the data access and...


  • Melbourne, Victoria, Australia LRQA Full time

    LRQA is a leading global assurance provider, dedicated to clients, market firsts, and deep expertise in risk management.We've grown to become a major player across countries, with over , colleagues, generating £m in revenue, and supporting more than , clients across various sectors and markets.This role offers a salary range of £55,000 - £75,000 per...

  • Business Assurance

    6 months ago


    Melbourne, Australia Australian Bureau of Meteorology Full time

    Executive Level 2 Lower, Ongoing - $130,445 - $146,506 + 15.4% super - Melbourne We are seeking a passionate Business Assurance Lead to join the Enterprise Business Systems Teams that is responsible for the Bureau's SAP ERP system. You will lead key improvement initiatives to enhance the operating and delivery model for Bureau's SAP Enterprise Resource...


  • Melbourne, Victoria, Australia Australia and New Zealand Banking Group Limited (ANZ) Full time

    About UsAt ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.Job OverviewThis role is accountable for leading the Customer Engagement Assurance Team including managing performance of team members, setting of team and individual...


  • Melbourne, Victoria, Australia Conduent Business Services Full time

    Exciting Opportunity at Conduent Business ServicesWe are seeking a highly skilled Software Quality Assurance Specialist to join our team in Melbourne. As a key member of our CBSA testing team, you will play a crucial role in ensuring the quality and reliability of our software solutions.About the RoleThis is a two-year fixed-term position that requires a...


  • Melbourne, Victoria, Australia Conduent Business Services Full time

    Conduent Business Services is seeking a highly skilled Quality Assurance Specialist to join our CBSA testing team in Melbourne.About the RoleThis two-year fixed-term opportunity will see you work closely with the Test Lead to identify software and hardware defects, evaluate system capabilities against specified requirements, and collaborate with various...


  • Melbourne, Victoria, Australia Australia and New Zealand Banking Group Limited (ANZ) Full time

    About the Role: We are seeking an experienced Business Assurance & Controls Team Lead to join our Customer Engagement Assurance team. As a key member of our team, you will play a critical role in providing Line 1 Risk support for the Customer Engagement Portfolio. This position is responsible for supporting and contributing to CE specific business risk...


  • Melbourne, Victoria, Australia Pitcher Partners Australia Full time

    We're a leading network of independent Australian firms, working together to enable growth and ambition for our clients. And our people.At Pitcher Partners Australia, we pride ourselves on supporting each other, learning together, and fostering relationships that nurture and empower every individual.We know that some of the best new ideas come from curious,...


  • Melbourne, Victoria, Australia Conduent Business Services Full time

    Job OverviewWe are seeking a highly skilled Senior Quality Assurance Specialist to join our CBSA testing team based in Melbourne. As a key member of our team, you will work closely with the Test Lead to identify software and hardware defects, evaluate system capabilities against specified requirements, and collaborate with various departments to resolve...


  • Melbourne, Victoria, Australia LRQA Full time

    Job OverviewWe are seeking an experienced Lead Aerospace Business Assurance Auditor to join our team at LRQA. This role will involve leading complex business assurance assessments and recommending certification, deferral, suspension, withdrawal of certification, validation or verification against the appropriate standard(s).About the RoleThis is a leadership...


  • Melbourne, Victoria, Australia LRQA Full time

    Job OverviewWe are seeking an experienced Senior Aerospace Business Assurance Specialist to join our team at LRQA.Salary Range: $120,000 - $150,000 per annumJob DescriptionThe successful candidate will be responsible for undertaking complex business assurance assessments and recommending certification or validation against industry standards. Key...


  • Melbourne, Victoria, Australia Conduent Business Services Full time

    As a key member of the Conduent Business Services team, you will play a vital role in ensuring the delivery of exceptional software products. We are seeking a highly skilled and experienced Software Quality Assurance Specialist to join our CBSA testing team based in Melbourne.This is a two-year fixed-term position that requires close collaboration with the...

  • Business Analyst

    3 weeks ago


    Melbourne, Victoria, Australia Pitcher Partners Australia Full time

    At Pitcher Partners Australia, we are committed to providing assurance and business advisory services to our diverse client base. As a Business Analyst in our Assurance Services team, you will play a key role in planning and executing audits, analysing financial results, and communicating with senior stakeholders.The ideal candidate will have a tertiary...

  • Assurance Specialist

    2 weeks ago


    Melbourne, Australia UniSuper Full time

    **_Directly impact retirement outcomes for Australians nationwide _**: - **_Be part of a team dedicated to high-quality service and advice _**: - **_Grow your career in 2025 in a supportive, challenge-driven environment _** **About Us** At UniSuper we're passionate about delivering great retirement outcomes for our members. We are a purpose-driven...


  • Melbourne, Victoria, Australia Pitcher Partners Australia Full time

    We're a leading network of independent Australian firms, working together to enable growth and ambition for our clients. And our people.At Pitcher Partners Australia, we support each other, learn together, and foster relationships that nurture and empower every individual.We know some of the best new ideas come in the form of curious, talented people we...

  • Professional Auditor

    3 weeks ago


    Melbourne, Victoria, Australia Pitcher Partners Australia Full time

    About UsPitcher Partners Australia is a leading network of independent firms working together to enable growth and ambition for our clients. We foster relationships that nurture and empower every individual, and we're excited by what's possible.Role OverviewWe are seeking an experienced Professional Auditor to join our Business Advisory and Assurance team in...

  • Head of Assurance

    7 months ago


    Melbourne, Australia Sportsbet Full time

    **About Us** Sportsbet is a leading Australian e-commerce business in the online wagering sector, bringing excitement to over 2 million Aussies. We do this by living our values to create an innovative entertainment brand, trailblazing products and best-in-class platforms that deliver great experiences to our customers. We have over 1,300 team members at...

  • Business Assurance

    5 months ago


    Melbourne, Australia Australia and New Zealand Banking Group Limited (ANZ) Full time

    Business Assurance & Controls Manager - CR&E Business Assurance & Controls Manager - CR&E Req ID: Department: AR Controls Office Division: Australia Retail Location: Melbourne About Us At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of...