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Project Engineer

3 months ago

Adelaide, Australia First Focus Full time

First Focus is Australia's best mid-market Managed Service Provider, bar none. We are growing fast and now have over 300 staff across Australia, New Zealand, Philippines, South Africa and Ireland. We are a stable and very focused company, with over 15 years of consistent growth and we're continuing to win new clients and evolve our solutions.

We pride ourselves on being a genuinely great place to work, with a dynamic culture, clear vision and strong leadership. We only hire the best people and are a looking for an exceptional IT professional with a deep understanding of both Managed Services and the needs of mid-tier clients.

We are looking for the best MSP-specialised cloud and infrastructure Project Engineer in South Australia. Why would such an amazing person consider coming to First Focus? What makes First Focus better than where you are today?

  • We understand the challenges of Project Engineers and work with you and our clients to make sure you still get the time and the opportunity to train and develop
  • We seek the best clients for our team to work with as well as the best people to support our clients
  • We know that great Project Engineers value different things to service desk people (for example) - daily variety, great customer relationships and new challenges in new tech
  • We find and retain the best. Best Service Desk, best Managers, best Project Engineers, best team

Role

We are hunting for a new Senior Cloud & Infrastructure Engineer to join our expanding team. Our Engineers work together to deliver projects to our customers, which mostly involve HP and Dell Servers and SANs, VMware, Cisco routing and switching, Citrix, AWS, Microsoft (AD, SCCM, Exchange, SQL server, Azure, O'365 etc). The work is extremely varied and allows for our Engineers to get exposure to new and complex solutions every day.

If you're looking for a role where you can make a genuine difference, where your input will be valued, where the skills and experience you have developed will have an impact and where every day will bring new challenges and rewards, this could be your next big step.

Duties

The role consists of some or all of the following activities:

  • Technical research and proof-of-concepts, definition and scoping of technical project plans
  • Installation, configuration and troubleshooting of Wintel server and storage solutions based on industry best practices
  • Solve complex technical problems across a wide variety of technologies
  • Solution design, implementation and support across a variety of public cloud platforms including Office 365, Azure and AWS
  • Work with highly experienced Engineers and Technical Account Managers to deliver best in class technical solutions
  • Train Service Desk team members on latest technologies and solutions deployed
  • Research and stay up to date with current and emerging infrastructure/network/cloud technologies in the marketplace via partner events, online webinars plus formal and on the job training
  • Keeping abreast of new and emerging technologies in connection with Azure and Microsoft Office 365

To perform this role, we are seeking a senior engineer with most of the following experience. To be successful in this role we don't need all of the below, but we're looking for smart people, with the right attitude, who will fit in to our awesome team.

  • Experience working with large Hyper-V environments or clusters will be very favorably viewed
  • Experience with Windows, Active Directory, Group Policy, Infrastructure Virtualisation, Office 365, routing and switching, scripting (VB/Powershell)
  • Experience in network switching, routing and security will be favorably viewed
  • Supporting, managing and maintaining Microsoft Azure - Azure AD Connect, Azure AD & Azure IAM
  • Experience with backup solutions such as Veeam or similar
  • Security and policy management experience
  • Knowledge of Office 365 Intune MDM and Autopilot deployments, Microsoft Office 365 administration
  • Excellent complex-problem diagnosis technique
  • Experience with ConnectWise or other ticketing systems, Automate (LabTech), and/or Solarwinds Orion.
  • Experience working in a managed services, outsourcing or professional services environment.

First Focus’ values are based around keeping everyone informed, aligned, supported, and rewarding performance. Some examples of this include:

  • A competitive salary as part of a great package
  • All employees have free access to Uprise, including 1:1 coaching sessions from qualified psychologists or counsellors
  • First Focus understands the importance of flexibility for a satisfying work-life balance
  • ‘Never Stop Growing’ is deeply imbedded in our DNA - we offer up to 10 paid training days a year and support employees towards certifications and qualifications - we will not only pay for the exam but will also give you a pay rise for achieving certs (conditions apply, of course)
  • Staff are encouraged to take advantage of our weekly internal training sessions and library
  • Opportunities for personal and professional development with our FastTrack mentoring program
  • We have our very own MAD (making a difference) Council, focusing on equality, charity, and the environment
  • Option of a Tesla company car as part of your ongoing employment package (conditions apply)
  • Regular social events and a great team culture

First Focus welcomes applications from Neurodiverse candidates. We recommend & appreciate disclosure along with the application so that a copy of our Neurodiversity Statement can be provided outlining the flexible options we can offer to best showcase your skills.