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A fantastic opportunity on a 3 months contract with the possibility for an extension. Competitive hourly rate and based in Mulgrave, Victoria.
- Start date: May 28th, 2024.
- Contract Length: 3 months contract + Potential Extension
- Location: Mulgrave, Victoria
- Hourly Rate: Competitive hourly rate + Super (inclusive of casual loading)
- Working Hours: Variable shifts within a roster system, including 8:30 AM - 4:30 PM, 9:00 AM - 5:00 PM, and 6:30 AM - 3:30 PM. Occasional Saturdays required.
- Perks: Comprehensive training provided and free onsite parking.
Key Responsibilities:
- Engage with commercial and private customers whose accounts are in arrears.
- Maintain a positive attitude and deliver exceptional customer service.
- Perform administrative tasks, including emailing customers and managing inboxes, with accurate note-taking in the CRM.
- Work under pressure to support clients in financial hardship and find viable solutions.
- Collaborate with the operations/collections team handling delinquent ANZ accounts.
Key Skills and Attributes:
- Excellent verbal and written communication skills.
- Strong time management and attention to detail.
- Proficient in Microsoft Office Suite and a quick learner (training will be provided on how to operate in-house systems).
- Resilience and emotional intelligence.
- Prior experience in call centres or in a collection's role desirable.
Why apply with Hudson?
Wondering which agency to contact for your next contracting role? At Hudson, we value our contractors. With over 25 years of experience and networks in the government sector we strive on building a long and lasting relationship with you. You are not just another application to us. We work hard to offer you exceptional opportunities over and again, searching extensively for the best fit for both you and our client Want to know more? Apply now
How to Apply:
To submit your application, please click Apply Now For a confidential discussion and more information please contact me on Saarini.Krishna@hudson.com
Reference number: BBBH238289
Profession:Administration & Office SupportCustomer Service
Administration & Office SupportCustomer Service
Administration & Office SupportCustomer Service
Company: Hudson Australia
Date posted: 22nd May, 2024
